Children's Healthcare of Atlanta
Healthcare
FinancialCounselor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Financial Counselor at Children's Healthcare of Atlanta. Skills: Financial assistance, Insurance enrollment. Interview patients and/or family members. Secure information concerning insurance coverage”
What You'll Achieve.
Ensure delivery of safe patient care; Promote a safe environment
Industry & Context.
What They're Looking For.
Must Have
High school diploma or GED, Any state-specific training and examination requirements
Nice to Have
College degree, Experience in healthcare financial counseling, Fluency in Spanish or other foreign language, Experience in social services or public assistance programs, Personal contact with clients, Certified Patient Account Representative (CPAR), Certified Healthcare Access Associate (CHAA), Certified Financial Counselor (CFC)
What You'll Do.
Interview patients and/or family members
Secure information concerning insurance coverage
Secure eligibility information
Secure qualification for financial assistance programs
Arrange payment plans
Educate patient/family
Screen patient/family
Assist patient/family to obtain insurance coverage
Request patient payments
Identify third-party liability accounts
Obtain eligibility for medical evaluations
Obtain eligibility for procedures
Determine eligibility under Financial Assistance Program
Monitor work queues daily
Complete follow-up procedures
Identify available programs of financial sponsorship
Maintain list of available programs
Apply communicative skills
Reduce anxieties/concerns of patients
Interact effectively with medical staff
Interact effectively with other departmental employees
Interact effectively with other hospital personnel
Maintain confidentiality of patient information
How You'll Work.
Team & Collaboration
Partnership with team members; Interacts with medical staff; Interacts with departmental employees; Interacts with hospital personnel
Communication Scope
Written communication; Oral communication; Verbal communication; Non-verbal communication
Full Job Description
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). _**Work Shift**_ _**Work Day(s)**_ Monday-Friday _**Shift Start Time**_ 8:00 AM _**Shift End Time**_ 4:30 PM _**Worker Sub-Type**_ Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. _**Job Description**_ Serves as primary contact to educate family and community about financial assistance and charity care programs, health insurance exchange, or alternate insurance programs as appropriate. Conducts all interactions in a manner that will result in a positive patient experience and appropriate reimbursement for services. Works in partnership with other team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children’s Healthcare of Atlanta. **Experience** * Experience in social services or public assistance programs, including personal contact with clients **Preferred Qualifications** * College degree * Experience in healthcare financial counseling * Fluency in Spanish or other foreign language * Experience in social services or public assistance programs, including personal contact with clients * Certified Patient Account Representative (CPAR), Certified Healthcare Access Associate (CHAA), or Certified Financial Counselor (CFC) **Education** * High school diploma or GED and any state-specific training and examination requirements **Certification Summary** * No professional certifications required **Knowledge, Skills and Abiliti
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