Children's Healthcare of Atlanta

Healthcare

FinancialCounselor

$65–95k ~AI est. United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Financial Counselor at Children's Healthcare of Atlanta. Skills: Financial assistance, Insurance enrollment. Interview patients and/or family members. Secure information concerning insurance coverage”

What You'll Achieve.

Ensure delivery of safe patient care; Promote a safe environment

Industry & Context.

Healthcare

What They're Looking For.

Must Have

High school diploma or GED, Any state-specific training and examination requirements

Nice to Have

College degree, Experience in healthcare financial counseling, Fluency in Spanish or other foreign language, Experience in social services or public assistance programs, Personal contact with clients, Certified Patient Account Representative (CPAR), Certified Healthcare Access Associate (CHAA), Certified Financial Counselor (CFC)

What You'll Do.

Interview patients and/or family members

Secure information concerning insurance coverage

Secure eligibility information

Secure qualification for financial assistance programs

Arrange payment plans

Educate patient/family

Screen patient/family

Assist patient/family to obtain insurance coverage

Request patient payments

Identify third-party liability accounts

Obtain eligibility for medical evaluations

Obtain eligibility for procedures

Determine eligibility under Financial Assistance Program

Monitor work queues daily

Complete follow-up procedures

Identify available programs of financial sponsorship

Maintain list of available programs

Apply communicative skills

Reduce anxieties/concerns of patients

Interact effectively with medical staff

Interact effectively with other departmental employees

Interact effectively with other hospital personnel

Maintain confidentiality of patient information

How You'll Work.

Team & Collaboration

Partnership with team members; Interacts with medical staff; Interacts with departmental employees; Interacts with hospital personnel

Communication Scope

Written communication; Oral communication; Verbal communication; Non-verbal communication

Full Job Description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). _**Work Shift**_ _**Work Day(s)**_ Monday-Friday _**Shift Start Time**_ 8:00 AM _**Shift End Time**_ 4:30 PM _**Worker Sub-Type**_ Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. _**Job Description**_ Serves as primary contact to educate family and community about financial assistance and charity care programs, health insurance exchange, or alternate insurance programs as appropriate. Conducts all interactions in a manner that will result in a positive patient experience and appropriate reimbursement for services. Works in partnership with other team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children’s Healthcare of Atlanta. **Experience** * Experience in social services or public assistance programs, including personal contact with clients **Preferred Qualifications** * College degree * Experience in healthcare financial counseling * Fluency in Spanish or other foreign language * Experience in social services or public assistance programs, including personal contact with clients * Certified Patient Account Representative (CPAR), Certified Healthcare Access Associate (CHAA), or Certified Financial Counselor (CFC) **Education** * High school diploma or GED and any state-specific training and examination requirements **Certification Summary** * No professional certifications required **Knowledge, Skills and Abiliti

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