FinancialController

AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We're backed by a16z, BCV, General Catalyst, Y Combinator. Currently more than 1300+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io http://Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List. Company - Series B, $51M raised - Backed by a16z, BCV, General Catalyst, Y Combinator - 100+ employees - Offices in San Francisco and NYC (London coming soon!) The Role We're hiring Pylon's first Controller. This is a high-impact, foundational role. You'll own all aspects of accounting, oversee relationships with third-parties, and support the business as we scale from Series B and beyond. The role reports to the VP of Finance. What You'll Do - Financial Reporting: Own month-end close processes, consolidations, and financial statement preparation in accordance with GAAP - Accounting Operations: Oversee processes including AR (Order-to-Cash) and AP (Procure-to-Pay), partnering closely with sales, rev ops, legal, and operations teams - Systems & Infrastructure: Implement and own the systems that will enable the business to scale (from ERP to reporting infrastructure) - Controls & Audit Readiness: Design and implement robust internal controls and establish audit-ready processes - Automation: Leverage AI agents and automation to reduce manual workflows such as transaction categorization and reconciliations - External Relationships: Manage relationships with auditors, tax advisors, and banking partners Requirements - Professional experience in a Controller or Senior Accounting Manager role at a high-growth venture-backed start-up - Experience owning a full-cycle close process and audit process - Experience building or improving systems and proc