The Patient
Healthcare
FinancialClearanceRep
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Financial Clearance Rep at The Patient. Skills: Financial Clearance, Insurance verification, Patient registration. Perform all Financial Clearance duties. Gather demographic information”
What You'll Achieve.
Exceed department specific individual productivity standards; Meet collection targets; Meet quality audit scores; Meet standards for registrations/insurance verification
Industry & Context.
Analyze patient insurance; Identify correct insurance plan
What They're Looking For.
Must Have
High School Diploma or equivalent, 1 Year CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association
Nice to Have
Associate's Degree or Bachelor's degree in business, management or other related fields, 1 year of relevant experience in a customer service role or health care industry
What You'll Do.
Perform all Financial Clearance duties
Gather demographic information
Obtain and verify accurate insurance information
Perform pre-service collections
Financially clear patients for each visit type
Collect and document demographic and financial information
Activate registration
Perform registration and financial functions
Pre-register patients
Document demographic and financial data
Analyze patient insurance
Identify correct insurance plan
Select insurance and plan from EPIC
Document correct insurance order
Apply recurring visit processing
Facilitate use of electronic registration tools
Verify patient information with third party payers
Collect insurance referrals
Document referrals within EPIC
Communicate with patients and physician/offices regarding authorization/referral requirements
Obtain financial responsibility forms
Screen outpatient visits for medical necessity
Provide cost estimates
Collect and document Medicare Questionnaire
Obtain information from patient if third party payers
Maintain operational knowledge of regulatory requirements and guidelines
Ensure Meaningful Use requirements are met
Screen self-pay & out of network patients
Provide information for follow up and referral to
Initiate payment plans
Inform and explain applicable government and private funding
Explain cash payment plans or discounts
Incorporate point of service (POS) collection processes
Collect CPT and ICD-10 codes
Perform medical necessity check
Prepare ABN as appropriate for Medicare primary outpatients
Manage/prepare miscellaneous reports
schedules and paperwork
Maintain inventory of supplies
Maintain and exceed department specific individual productivity standards
Meet collection targets
Meet quality audit scores for accuracy productivity
Meet collection standards
Meet standards for registrations/insurance verification
How You'll Work.
Team & Collaboration
Collaborate with Benefit Advisor
Communication Scope
Communicate with patients; Communicate with physician/offices; Explain funding programs; Explain payment plans
Full Job Description
## **Job Summary** Under the direction of the Director, of Financial Clearance, the Financial Clearance Rep is responsible for ensuring accounts are financially cleared prior to the date of service. Financial Clearance Reps are responsible for interviewing patients when they are scheduled to come into the hospital either for an elective outpatient, scheduled surgery or outpatient procedure. ## **Essential Functions** * Perform all Financial Clearance duties to ensure the account is financially cleared prior to service. The Financial Clearance Rep is responsible for gathering demographic information (i.e. name, address, phone number, social security number, type of insurance coverage, etc.) about the patient. This key position begins the overall patient's experience and starts the billing process for any services provided by the hospital. This position is responsible for obtaining and verifying accurate insurance information, benefit validation, authorization and pre-service collections. * Financially clears patients for each visit type, admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates registration and discharges in a timely fashion. * Accurately and efficiently performs registration and financial functions to include: thorough interviewing techniques, pre-registers patients in appropriate status, follows pre-registration guidelines while ensuring the accurate and timely documentation of demographic and financial data. Analyze patient insurance(s), identifies the correct insurance plan, selects appropriately from EPIC insurance and plan selections and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (credit card processing, etc.). * Verifies patient information with third party payers. Collects insurance referrals and documents within
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