The Patient

Healthcare

FinancialClearanceRep

$38–52k ~AI est. Southfield, Michigan, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Financial Clearance Rep at The Patient. Skills: Financial Clearance, Insurance verification, Patient registration. Perform all Financial Clearance duties. Gather demographic information”

What You'll Achieve.

Exceed department specific individual productivity standards; Meet collection targets; Meet quality audit scores; Meet standards for registrations/insurance verification

Industry & Context.

Healthcare
Problems you'll solve

Analyze patient insurance; Identify correct insurance plan

What They're Looking For.

Must Have

High School Diploma or equivalent, 1 Year CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association

Nice to Have

Associate's Degree or Bachelor's degree in business, management or other related fields, 1 year of relevant experience in a customer service role or health care industry

What You'll Do.

Perform all Financial Clearance duties

Gather demographic information

Obtain and verify accurate insurance information

Perform pre-service collections

Financially clear patients for each visit type

Collect and document demographic and financial information

Activate registration

Perform registration and financial functions

Pre-register patients

Document demographic and financial data

Analyze patient insurance

Identify correct insurance plan

Select insurance and plan from EPIC

Document correct insurance order

Apply recurring visit processing

Facilitate use of electronic registration tools

Verify patient information with third party payers

Collect insurance referrals

Document referrals within EPIC

Communicate with patients and physician/offices regarding authorization/referral requirements

Obtain financial responsibility forms

Screen outpatient visits for medical necessity

Provide cost estimates

Collect and document Medicare Questionnaire

Obtain information from patient if third party payers

Maintain operational knowledge of regulatory requirements and guidelines

Ensure Meaningful Use requirements are met

Screen self-pay & out of network patients

Provide information for follow up and referral to

Initiate payment plans

Inform and explain applicable government and private funding

Explain cash payment plans or discounts

Incorporate point of service (POS) collection processes

Collect CPT and ICD-10 codes

Perform medical necessity check

Prepare ABN as appropriate for Medicare primary outpatients

Manage/prepare miscellaneous reports

schedules and paperwork

Maintain inventory of supplies

Maintain and exceed department specific individual productivity standards

Meet collection targets

Meet quality audit scores for accuracy productivity

Meet collection standards

Meet standards for registrations/insurance verification

How You'll Work.

Team & Collaboration

Collaborate with Benefit Advisor

Communication Scope

Communicate with patients; Communicate with physician/offices; Explain funding programs; Explain payment plans

Full Job Description

## **Job Summary** Under the direction of the Director, of Financial Clearance, the Financial Clearance Rep is responsible for ensuring accounts are financially cleared prior to the date of service. Financial Clearance Reps are responsible for interviewing patients when they are scheduled to come into the hospital either for an elective outpatient, scheduled surgery or outpatient procedure. ## **Essential Functions** * Perform all Financial Clearance duties to ensure the account is financially cleared prior to service. The Financial Clearance Rep is responsible for gathering demographic information (i.e. name, address, phone number, social security number, type of insurance coverage, etc.) about the patient. This key position begins the overall patient's experience and starts the billing process for any services provided by the hospital. This position is responsible for obtaining and verifying accurate insurance information, benefit validation, authorization and pre-service collections. * Financially clears patients for each visit type, admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates registration and discharges in a timely fashion. * Accurately and efficiently performs registration and financial functions to include: thorough interviewing techniques, pre-registers patients in appropriate status, follows pre-registration guidelines while ensuring the accurate and timely documentation of demographic and financial data. Analyze patient insurance(s), identifies the correct insurance plan, selects appropriately from EPIC insurance and plan selections and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (credit card processing, etc.). * Verifies patient information with third party payers. Collects insurance referrals and documents within

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