Wolt
Finance&StrategyManager,SupportOperations&Quality
Neural analysis suggests this role is
optimal for Mid candidates.
“Finance & Strategy Manager, Support Operations & Quality at Wolt. Skills: Finance, Strategy, Analytics. Support Finance supported country. Run deep-dive variance analyses”
What You'll Achieve.
fairly and transparently reflect Support economics; balancing short-term firefighting with long-term improvements
Industry & Context.
analytical and modelling skills; structure problems; make reasonable assumptions; iterate quickly
What They're Looking For.
Must Have
5+ years of experience in finance, strategy, analytics or similar
Nice to Have
IB background is preferred, comfort with complex formulas, driver-based models, scenario analysis, experience working with BI tools, SQL/Looker/Snowflake is a plus
What You'll Do.
Support Finance supported country
Run deep-dive variance analyses
explaining root causes
separating structural vs one-off effects
quantifying impact of actions or policy changes
Build and improve cost models
Build and improve planning templates
Tell the story of Support performance
How You'll Work.
Team & Collaboration
business partner with cross-functional teams; Work with a global Support and Finance community
Communication Scope
turning data into clear stories; recommendations for senior stakeholders; written materials; live discussions
Full Job Description
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, our Support team is at the heart of creating joyful experiences for customers, courier partners and merchants. The Support Finance supported country mapping; to fairly and transparently reflect Support economics. Run deep-dive variance analyses vs budget, explaining root causes, separating structural vs one-off effects, and quantifying impact of actions or policy changes. Our humble expectations 5+ years of experience in finance, strategy, analytics or similar, ideally in an operations-heavy or customer support environment. (IB background is preferred) Strong analytical and modelling skills in Excel/Sheets (comfort with complex formulas, driver-based models and scenario analysis); experience working with BI tools and SQL/Looker/Snowflake is a plus. Proven track record of turning data into clear stories and recommendations for senior stakeholders, both in written materials and live discussions. Experience working as a business partner with cross-functional teams (e. g. Operations, WFM, Product, Regional Finance), balancing short-term firefighting with long-term improvements. Comfort with ambiguity and incomplete data: you can structure problems, make reasonable assumptions, and iterate quickly as better information becomes available. What we offer A
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