FinanceDirector,GTMBusinessSupport

## About the role SonarSource is looking for a Finance Director to serve as the dedicated financial business partner for our Customer Success, Support, and Renewals organization. Reporting into the GTM Finance function, you will work directly alongside the leader of these teams to drive financial transparency, support strategic decision-making, and ensure the organization operates efficiently at scale. This is an individual contributor role for a finance professional who thrives at the intersection of analytics, storytelling, and business partnership — someone who is equally comfortable building a complex model and presenting insights to a senior leader. ## What you'll do • Act as the primary finance business partner to the Head of Customer Success, Support, and Renewals, providing proactive financial guidance and decision support • Own the annual planning, monthly and quarterly forecasting, and monthly actuals analysis for all CS, Support, and Renewals cost centers • Build and maintain financial models tracking headcount, capacity, and operating spend across the organization • Develop and monitor key performance metrics including gross retention, net revenue retention (NRR), renewal rates, and cost-to-serve • Partner with Revenue Operations and Sales Finance to align on ARR, churn, and expansion forecasts that flow through renewals • Prepare and present monthly and quarterly business reviews for GTM leadership and the CFO • Identify financial risks and opportunities; proactively surface recommendations to the business • Support headcount planning and workforce decisions in close collaboration with HR and GTM leadership • Contribute to cross-functional finance initiatives including long-range planning and GTM efficiency analysis ## What we're looking for • 7+ years of progressive finance experience, with meaningful time in FP&A or business partnering roles at a B2B SaaS or technology company • Direct experience supporting Customer Success, Renewals, or post-sales or