FieldTraining&OnboardingSupervisor

Position Title: Field Training & Onboarding Supervisor Location: Remote Department: Training & Development Reports to: VP, Training & Development About Guild Garage Group Guild Garage Group is a fast-growing platform that partners with and acquires exceptional garage door service brands across the country. We help local businesses scale through operational excellence, leadership development, technology, and training. At Guild, training is not a support function — it is a strategic driver of growth, consistency, customer experience, and employee success. We are building scalable onboarding experiences that help new hires ramp faster, perform confidently, and create exceptional experiences for customers. Position Overview Guild Garage Group is seeking a highly organized, operationally minded, and relationship-driven Field Onboarding Supervisor to own and scale onboarding programs across our growing portfolio of brands. This role will be responsible for maintaining, facilitating, improving, and operationalizing onboarding programs for frontline roles including Technicians and other operational positions as the business grows. They will be tasked with building and delivering a widespread onboarding and training program and curriculum for our field level employees to empower them to reach their fullest potential within their first 90 days and beyond. The ideal candidate is passionate about training, operational excellence, coaching, and creating engaging learning experiences that drive measurable business outcomes. This individual will partner closely with brand leadership to ensure onboarding programs are executed consistently, onboarding expectations are upheld, and new hires are supported through the full onboarding journey. This role is not limited to facilitating training sessions. It requires someone who can build trust with operational leaders, drive accountability, identify onboarding gaps, analyze onboarding performance metrics, and help scale onboarding program