FieldTechnician-DesktopSupport-Onsite

**Job Description:** **Role: Field Technician-Desktop Support-Onsite Calgary AB** **Location: Calgary AB** **About DXC** DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at [DXC.com](http://www.dxc.com/). **About the Role** Full-Time position provides on-site helpdesk & and field support to customers. Performs installations, repairs, upgrades, software downloads and maintenance on hardware and equipment. **What you will do:** * Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment. * Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. * Instructs customers in the operation and maintenance of systems/equipment. * Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. * Mobile Device Support * Assist with on-boarding * Office Renovation Support * Logistic support * Reactive Office Space Support * Meeting room support * AV support * Printer Support * Infrastructure Support * Se