Shyft Global Services

FieldTechnician(BilingualFrench/English)

$0–0k Montreal, Quebec, Canada FULL TIME Remote Friendly
The Brief

“Field Technician (Bilingual – French/English) at Shyft Global Services. Skills: Hardware repair, IT support. Diagnose computer hardware. Troubleshoot computer hardware”

Industry & Context.

Problems you'll solve

Diagnose hardware; Troubleshoot hardware; Repair hardware; Test hardware; Replace hardware

Eligibility Requirements

Frequent travel, Physical activity, Local travel, Long-distance travel, Potential air travel, Working in confined spaces, Climbing ladders, Lifting up to 75 lbs, On-call rotations, After-hours support

What They're Looking For.

Must Have

Fluent in French and English, 1-2 years IT support experience, 1-2 years field services experience, 1-2 years hardware repair experience, Working knowledge of computer systems, Working knowledge of operating systems, Working knowledge of networking hardware, Working knowledge of cabling standards, Working knowledge of servers, Working knowledge of data center equipment, Working knowledge of power supplies, Diagnose hardware components, Repair hardware components, Test hardware components, Replace hardware components, Valid Quebec Class 5 Driver’s License, Clean driving record, Access to reliable personal vehicle

Nice to Have

CompTIA A+ certification, CompTIA Network+ certification, Equivalent OEM certifications, Customer-facing technical roles experience

What You'll Do.

Diagnose computer hardware

Troubleshoot computer hardware

Repair computer hardware

Replace defective parts

Perform hardware installations

Perform hardware upgrades

Collect technical data

Communicate technical data

Follow service procedures

Follow documentation standards

Follow administrative processes

Deliver on-site support

Maintain client relationships

How You'll Work.

Team & Collaboration

Support teams; Project planning

Communication Scope

Communicate technical data

Free ATS check

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