Sparklight
FieldTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Technician at Sparklight. Skills: installing services, repairs, troubleshooting, customer service. installing services in residential and commercial properties. completing repairs”
What You'll Achieve.
keep our customers and associates connected to what matters most; keep them connected to what matters most
Industry & Context.
use information to solve problems and determine optimal signal routing; Problem solving is key when working with our customers.
Flexibility to go above and beyond for our customers by working overtime and on-call as needed., successfully work in small and confined lift to 80 lbs. ; work on a and work in all weather conditions., background, drug screening, and reference check
What They're Looking For.
Must Have
A good driving record and a valid driver’s license in the state you are applying., High school diploma or GED., Regular and predictable attendance is required.
What You'll Do.
installing services in residential and commercial properties
relocating existing equipment
use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets
diagnose and repair reception performance issues
resolve all problems from the customer’s equipment to the output of the first distribution amplifier
ensure we’re providing proper upstream and downstream signal levels at each termination on the customer’s premises
suggesting upgrades of existing services
educate customers on the use of their new/existing equipment
take on other duties needed to help drive our Purpose
fulfill our Brand Principles
and abide by our Organization’s Value
How You'll Work.
Communication Scope
listen to customers; present solutions in a positive manner; tailors our communications and interactions to address their needs and expectations
Full Job Description
_**Job Description:**_ At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. As a Field Technician, you will be helping your community stay connected to what matters most! Your daily tasks will include installing services in residential and commercial properties, completing repairs, and relocating existing equipment. **What you will do to contribute to the company 's success** * Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties. * Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer’s equipment to the output of the first distribution amplifier. * You will ensure we’re providing proper upstream and downstream signal levels at each termination on the customer’s premises. * You will be proactive by suggesting upgrades of existing services as well as educate customers on the use of their new/existing equipment. * This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization’s Value. **Qualifications** * A good driving record and a valid driver’s license in the state you are applying. * We want to train you! You will need to have the aptitude and ability to learn to use RF, digital and Volt-Ohm meters and other related equipment to interpret data and use information to solve problems and determine optimal signal routing. * Flexibility to go above and beyond for our customers by working overtime and on-call as needed. * Problem solving is key wh
Applying for this Field Technician role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Sparklight?
Real rants from real employees. Read before you apply.