Your Rights As An Applicant Under The Law Here
FieldTechnicalSupport
“Field Technical Support at Your Rights As An Applicant Under The Law Here. Skills: HP Indigo presses, Technical Support, Customer Success. Deliver expert technical services. Diagnose and repair HP Indigo presses”
Industry & Context.
Diagnose and resolve hardware, software, and process-related issues; Troubleshooting
Sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement
What They're Looking For.
Must Have
High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence, 6-8 years of related work experience, Basic, standard Criminal Records check
Nice to Have
HP Indigo Certification(s) or prior experience with HP Indigo presses, Familiarity with DFE/RIP software (e. g. , HP Smart Stream, Esko, EFI), Knowledge of Lean or Six Sigma methodologies, Multilingual skills
What You'll Do.
Deliver expert technical services
Diagnose and repair HP Indigo presses
Ensure optimal performance and uptime
Maintain reliability of equipment
Provide value-added services
Onboarding and startup visits
On-press training and coaching
Install and commission HP Indigo digital presses
Perform routine maintenance
Provide on-site and remote technical support
Maintain service records
technical documentation
Deliver structured Ramp-Up training programs
Educate press operators and production staff
Assess operator proficiency
Adapt training accordingly
Serve as a technical mentor
How You'll Work.
Team & Collaboration
Collaborate with internal teams (Sales, Applications, Customer Success)
Communication Scope
Effective Communication
Applying for this Field Technical Support role?
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