LivaNova
medtech
FieldTechnicalServices
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Technical Services at LivaNova. Skills: 1st level support, hardware service, network integration. Provide rapid response to technical issues. Deliver high-quality service”
What You'll Achieve.
Highest possible satisfaction of users
Industry & Context.
technical issues
High willingness to travel (75%)
What They're Looking For.
Must Have
technical education, Fluent Polish and English, Knowledge of hospital IT systems, Advanced knowledge of Windows, Advanced knowledge of networking technologies, Ability to work independently, Customer-oriented approach, Commitment and flexibility, Valid driver’s license (Class B)
What You'll Do.
Provide rapid response to technical issues
Deliver high-quality service
1st level support for Essenz HLM
1st level support for ATS
1st level support for data management
Database customization
Network integration (HL7)
Third-party device integration
Preparation of service reports
Compliance with guidelines
Planning of customer assignments
Execution of customer assignments
How You'll Work.
Communication Scope
Fluent Polish; Fluent English
Full Job Description
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova, **we don’t just treat conditions — we aspire to alter the course of lives.** **Job Summary** The purpose of this position is to ensure the highest possible satisfaction of users of LivaNova hardware (heart-lung machine Essenz and ATS) by providing rapid response to technical issues and delivering high-quality service. **Key Responsibilities** * 1st level support for LivaNova Essenz HLM (heart-lung machine) and ATS (autotransfusion device) * 1st level support for LivaNova data management * Database customization, network integration (HL7), and third-party device integration for LivaNova HLM * Timely preparation of service reports * Compliance with LivaNova guidelines * Independent planning and execution of incoming customer assignments **Required Knowledge, Skills, and Abilities** * Completed technical education, e.g., in electrical engineering, mechanical engineering, or biomedical engineering * Fluent Polish and English, both written and spoken * Knowledge of hospital IT systems * Advanced knowledge of Windows and networking technologies * Ability to work independently * Customer-oriented approach * Commitment and flexibility * Valid driver’s license (Class B) * High willingness to travel (75%) ## **Welcome to impact. Welcome to innovation. Welcome to your new life.**
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