Badger Meter
Water Technology
FieldSupportTechnician
“Field Support Technician at Badger Meter. Skills: technical support, troubleshooting, telemetry systems, control systems, RF communications, electrical systems, PLC programming, SQL databases, Linux environments. providing technical support and troubleshooting for telemetry and control systems. diagnose issues”
What You'll Achieve.
optimize the delivery and use of water; maximize revenue; reduce waste; making a real difference in communities around the globe; creating lasting change for people and the planet
Industry & Context.
independent judgment in problem-solving
Regional travel required (primarily Southeastern U. S. , with a focus on Florida), Must possess a valid, unrestricted Florida driver’s license, Ability to lift and move 30–50 lbs of equipment
What They're Looking For.
Must Have
High school diploma or equivalent, 3–6 years of experience in Electrical controls, 3–6 years of experience in RF communications, 3–6 years of experience in Computer systems and networking, Working knowledge of PLC programming and control logic, Working knowledge of HMI/SCADA systems, Working knowledge of SQL databases (queries, data entry, basic troubleshooting), Working knowledge of Linux operating systems (basic commands, navigation, troubleshooting), Ability to read and interpret technical diagrams and manuals, customer service and communication skills
Nice to Have
Advanced knowledge of PLC systems and industrial automation, Experience with telemetry systems and industrial networking, Experience supporting database-driven or Linux-based control systems
What You'll Do.
providing technical support and troubleshooting for telemetry and control systems
support customers via phone
assist with field service coordination
Respond to customer inquiries via phone and perform initial problem identification and analysis of control equipment and systems
Troubleshoot and configure telemetry systems
and maintain data within SQL-based customer or system databases
Perform basic troubleshooting and navigation within Linux-based systems and environments
and work orders to determine repair tasks
and software to identify and resolve technical issues
Document troubleshooting activities
and action plans in the customer service database
Coordinate field service visits between customers and company personnel
Provide guidance and assist in training Level technicians
Follow established procedures while exercising independent judgment in problem-solving
How You'll Work.
Team & Collaboration
Coordinate field service visits between customers and company personnel; collaboration and creativity thrive
Communication Scope
customer service and communication skills; communication skills
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