Transco Rail Services

FieldSupervisor

Kingsport, Tennessee, United States FULL TIME
The Brief

“Field Supervisor at Transco Rail Services. Skills: leadership, performance management, operational metrics, continuous improvement. Lead the team and foster a culture of Safety and Quality. Actively support safety and quality initiatives”

What You'll Achieve.

productive and efficient railcar repair operations; Meet or exceed site performance goals; repair turnaround time; cost efficiency; customer satisfaction; regulatory compliance; customer standards are maintained; turnaround time; productivity; cost metrics; operational excellence

Industry & Context.

Problems you'll solve

problem-solving abilities

Eligibility Requirements

Ability to traverse the operations facility regularly, Prolonged periods of sitting and working at a computer, Ability to lift up to 15 pounds, Willingness to work extended hours as business needs require

What They're Looking For.

Must Have

knowledge of safety protocols and quality control processes, Ability to conduct and participate in safety and quality audits, Proven leadership, team-building, and performance management skills, Experience with recruitment, training, scheduling, and employee development, Effective communication skills for engaging employees, customers, and leadership, Ability to maintain and analyze operational, financial, and KPI reports, Experience leading daily meetings and aligning team goals, Knowledge of continuous improvement methodologies and visual management tools, customer service orientation and ability to resolve customer concerns, Accuracy in billing, reporting, and operational documentation, High School diploma or equivalent required

Nice to Have

Bachelor’s Degree or some college preferred, Previous supervisory or managerial experience field operations or railcar/manufacturing environment strongly preferred, leadership, organizational, problem-solving, and decision-making abilities, Demonstrated commitment to safety, quality, and operational excellence

What You'll Do.

Lead the team and foster a culture of Safety and Quality

Actively support safety and quality initiatives

Maintain a visible presence by conducting daily site walks

Meet or exceed site performance goals

Ensure adequate staffing levels

Manage employee work schedules

Participate in safety and quality audits

Maintain accurate railcar repair status reports

Complete weekly reports and KPI tracking

Lead daily team huddles

Support continuous improvement initiatives

Identify employee training needs

Ensure billing is completed accurately

Oversee new hire onboarding

How You'll Work.

Team & Collaboration

Engaging employees, customers, and leadership; Aligning site operations with customer expectations; Communicating results to Regional Operations leadership; Leading daily team huddles; Managing and directing personnel at the site level; Carrying out supervisory responsibilities; Coordinating development activities with appropriate resources

Communication Scope

Effective communication skills for engaging employees, customers, and leadership

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