Cloudflare
Internet Technology
FieldSolutionsEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Solutions Engineer at Cloudflare. Skills: Cloudflare platform, Web/mobile security, Performance caching, Internet security. Educate prospects and customers. Ensure success on Cloudflare platform”
What You'll Achieve.
Ensure their success on the Cloudflare platform; Customer success; Help generate new business; Expand existing business; Keep our customers happy
Industry & Context.
Spot a 'normalized' problem; Solving tough problems; Understanding problems
20-50% travel, Attend meetings with prospects or customers, Attend conferences and other industry events, May require access to information protected under U. S. export control laws, Offer of employment may be conditioned on authorization to receive software or technology controlled under U. S. export laws without sponsorship for an export license, May be asked to attend an in-person interview
What They're Looking For.
Must Have
Demonstrated experience with a scripting language (e. g. Python, JavaScript, Bash, Lua, Go), Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS, Minimum 3 years of experience in a customer-facing sales or consulting role, Technical curiosity and passion, Project management, Relationship building, EQ
Nice to Have
Built web applications before, or contributed to existing web applications in a meaningful way, Understand the role of a firewall, the difference between L3, L4, and L7 firewalls, Not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector, Can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them, Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2, An undergraduate degree in Computer Science, Engineering or a related field, Graduate-level degrees in Computer Science, Engineering or related fields
What You'll Do.
Educate prospects and customers
Ensure success on Cloudflare platform
Find best-fit solutions
Train and onboard new customers
Support long-term customer success
Develop new firewall rules
Craft performance caching strategies
Create or repurpose internal tools
Drive technical discussions
Generate new business
Expand existing business
Qualify prospect use cases
Discover technical requirements
Advise customer on best practices
Implement Cloudflare products
Provide strategic guidance
How You'll Work.
Team & Collaboration
Work closely with Enterprise prospects and customers; Work closely with Sales and Product; Work closely with Engineering; Work closely with Customer Support; Collaborative work on proofs-of-concept (PoCs); Part of a dedicated account team; Collaborate with your Cloudflare teammates
Communication Scope
Explain complex technical concepts; Translate technical concepts and jargon
Process & Methodology
Manage a project, Work to deadlines, Prioritize between competing demands
Full Job Description
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Mexico City What you’ll do as a Senior Solutions Engineer You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and o
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