Gaf

FieldServicesRepresentative

$68–86k Portland, Oregon, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Field Services Representative at Gaf. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. performing and completing roof inspections. performing specialized tasks to resolve problems”

What You'll Achieve.

Prioritizing, scheduling and performing warranty, guarantee and complaint inspections within area of assigned responsibility without direct supervision.

Industry & Context.

Problems you'll solve

Ability to work toward team goals and provide solutions; Assists in problem resolution, complaints and provide proper written communication to GAF and GAF owners/customers

Eligibility Requirements

Ability to lift heavy equipment and materials, ladders, etc, Stationary Position - Frequently, Move/Traverse - Frequently, Stationary Position/Seated - Occasionally, Transport/Lifting - Frequently, Transport/Carrying - Frequently, Exerting Force/Pushing - Frequently, Exerting Force/Pulling - Frequently, Ascend/Descend - Frequently, Balancing - Occasionally, Position Self/Stooping - Frequently, Position Self/Kneeling - Frequently, Position Self/Crouching - Frequently, Position Self/Crawling - Frequently, Reaching - Frequently, Handling - Frequently, Grasping - Frequently, Feeling - Occasionally, Communicate/Talking - Frequently, Communicate/Hearing - Frequently, Repetitive Motions - Occasionally, Coordination - Frequently, Climbing - Frequently, Extreme cold - Frequently, Extreme heat - Frequently, Humid - Frequently, Wet - Frequently, Noise - Frequently, Hazards - Frequently, Temperature Change - Frequently, Travel of 30-60%

What They're Looking For.

Must Have

5+ years of roofing experience Required, H. S. Diploma or General Education Degree (GED) equivalent Required

What You'll Do.

performing and completing roof inspections

performing specialized tasks to resolve problems

providing weekly activity reports

completing roof inspections including leak and complaint inspections

travels to neighboring areas to complete roof inspections

prioritizing open inspection requests to formulate a productive and efficient schedule

completes Commercial and Residential roof inspections including start ups

completes leak and complaint inspections as assigned

Assists in problem resolution

complaints and provide proper written communication to GAF and GAF owners/customers

Provides technical assistance to internal and external business partners as directed

Completes timely reports for all completed inspections

How You'll Work.

Team & Collaboration

supports and partners with internal and external stakeholders; Ability to work toward team goals and provide solutions; Provides technical assistance to internal and external business partners as directed

Communication Scope

communication skills, both verbal and written critical for reports

Process & Methodology

Time management ability to prioritize multiple activities and commitments

Full Job Description

# At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most. **Team Summary** The Field Services team supports and partners with internal and external stakeholders to provide best in class installation and services of our commercial and residential roofing products. This team supports the entire GAF product line for commercial and residential with additional support for Siplast, GAF Energy and other Standard Industries businesses as needed. This position is remote, however, they will reside in the territory and generally requires the establishment of, and operation from, an in-home office and it requires travel of 30-60% to various customers, events and offsite meetings. The position reports to the Area Director Field Services or Regional Manager Field Services as applicable. **Job Summary** The Field Services Representative performs the day to day services within their assigned region. Responsibilities in this position include performing and completing roof inspections, performing specialized tasks to resolve problems, and providing weekly activity reports within the region. Field work involves Low and Steep Slope roof types. Participate in training and meetings when directed. Responsible for prioritizing, scheduling and performing warranty, guarantee and complaint inspections within area of assigned responsibility without direct supervision. Field Service Representative will obtain a drone certification within the first 6 months. **Essential

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