Saab, Inc.
defense and security
FieldServicesEngineer
Neural analysis suggests this role is
optimal for Entry candidates.
“Field Services Engineer at Saab, Inc.. Skills: Field Services, Customer Support, Troubleshooting. Perform on-site installation. Perform maintenance of complex equipment”
What You'll Achieve.
ensures operational quality; Deliver consistent, high-quality customer support
Industry & Context.
problem-solving skills; solve problems; analysis; investigation
Willingness to travel domestically up to 25% annually, government security investigation, meet eligibility requirements for access to classified information, pass a pre-employment drug screen
What They're Looking For.
Must Have
High School Diploma or equivalent, 2+ years of experience in a related field, Must hold or have previously held a U. S. DoD SECRET Clearance, Must be a U. S. citizen, pass a pre-employment drug screen
Nice to Have
BAS degree in an engineering discipline, currently hold an active clearance
What You'll Do.
Perform on-site installation
Perform maintenance of complex equipment
Troubleshoot equipment
Verify operational quality
Approve operational quality
Provide field support
How You'll Work.
Team & Collaboration
Work effectively as part of a collaborative team; Build productive internal and external working relationships; collaborating on procedures or transactions
Communication Scope
communication skills
Full Job Description
### **Job Description:** Saab, Inc. is seeking an experienced Field Services Engineer to join our team in Camp Pendleton, CA. This role provides highly visible customer support through on-site installation, as well as overseeing diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Services Engineer ensures operational quality of system equipment and instructs customers on proper system operation and maintenance. **Responsibilities include:** * Work effectively as part of a collaborative team, as well as independently. * Perform on-site installation and maintenance of complex equipment and systems. * Diagnose, troubleshoot, service, and repair equipment as needed. * Verify and approve operational quality of system equipment. * Instruct customers in system operation and maintenance. * Serve as company liaison with customers on administrative and technical matters for assigned projects. * Interpret customer needs and determine whether problem resolution falls to sales personnel, customer support representatives, or engineers. * Provide field support across all relevant areas, including system hardware and software, PCs, and networking/wireless networking. * Apply learned techniques and contribute to analysis and investigation to solve problems, exercising judgment within defined procedures. * Build productive internal and external working relationships to resolve mutual problems by collaborating on procedures or transactions. * Focus on providing standard professional advice and creating initial reports and analyses for review by experienced team professionals. * Deliver consistent, high-quality customer support. * Willingness to travel domestically up to 25% annually. **Compensation Range:** $79,200 - $99,000 #CJ The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business con
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