Brown & Brown
FieldServicesEngineer
“Field Services Engineer at Brown & Brown. Skills: IT infrastructure support, Desktop support, Network support, Customer service. Support IT infrastructure. Support desktop environment”
What You'll Achieve.
Ensure accurate inventory records
Industry & Context.
Evaluate technology process problems; Recommend solutions
What They're Looking For.
Must Have
Windows desktop environments, Win 10, Office 365 Suite, Microsoft Active Directory structure, auditing, group policy, Security enablement on Mobile devices, iOS, Android, Secure Client PC connectivity, ethernet, TCP/IP, VPN, virtual services, File server knowledge, File Sharing systems, SFTP applications, Security products, laptop encryption, backup, anti-virus, remote desktop support tools, VPN, VDI environments, customer service, troubleshooting skills, Ability to communicate technical information, Information Security, Network Security, Firewall Administration, System Administration
Nice to Have
PC security, Identify Management, Office 365 User & Account Management, Security & Compliance module, SharePoint Security, role base security definitions, deployment, SD-WAN, MPLS network environment, SOX, HIPAA environment
What You'll Do.
Support IT infrastructure
Support desktop environment
Evaluate technology process problems
Provide support for computing environment
Perform support for special applications
Design and delivery training
Execute administration tasks
Follow up on requests
Ensure timely resolution
Coordinate audio and video equipment
Identify and automate processes
Manage and monitor internal assets
How You'll Work.
Team & Collaboration
Provide internal support for team members; Work with product team
Communication Scope
Ability to communicate technical information
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