K Group Companies

FST

FieldServiceTechnicianLevelII

Columbus, Ohio, United States FULL TIME Remote Friendly
The Brief

“Field Service Technician Level II at K Group Companies. Skills: Field Service, Installation, Customer Training. Execute all Level installer roles and responsibilities. Demonstrate exceptional organizational skills”

What You'll Achieve.

uphold the highest standards of installation and service; ensuring streamlined interaction and prompt updates; consistently delivering outstanding results; ensuring seamless project execution; successful implementation of diverse projects; ensuring all systems meet the highest quality and performance standards; providing clients with reliable and fully operational solutions; maintaining high standards of customer satisfaction

Industry & Context.

FST
Eligibility Requirements

valid US Driver’s license

What They're Looking For.

Must Have

Minimum 2 years with a previous construction trade, Advance knowledge of electricity (high and/or low voltage), Hands-on/field experience from previous work experience, Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc), Ability to identify and use common low voltage cabling, Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing, Ability to read architectural drawings, Team management/supervisor experience, Previous experience completing projects within scope, Previous experience with service ticketing processes, Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems, Must have valid US Driver’s license

Nice to Have

leadership abilities necessary to lead installation teams effectively, advanced skills, training, certifications

What You'll Do.

Execute all Level installer roles and responsibilities

Demonstrate exceptional organizational skills

Exhibit a deep understanding of project scopes

Assume leadership responsibilities by delegating tasks

Mentor Level 1 installers

Establish and maintain regular and effective communication

Showcase expertise in working with nurse call systems

Perform Factory Authorized Testing (FAT) of products

Demonstrate proficiency in system configuration

Accepting additional job duties

How You'll Work.

Team & Collaboration

leading installation teams effectively; fostering a collaborative environment; actively seeking their feedback for continuous improvement; collaboration, innovation, and inclusivity; collaboration and making a difference as a team

Communication Scope

Excellent communication skills; communication skills

Process & Methodology

project scopes, service expectations, project Delivery Coordinators, Project Managers

Free ATS check

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