K Group Companies
FST
FieldServiceTechnicianLevelII
“Field Service Technician Level II at K Group Companies. Skills: Field Service, Installation, Customer Training. Execute all Level installer roles and responsibilities. Demonstrate exceptional organizational skills”
What You'll Achieve.
uphold the highest standards of installation and service; ensuring streamlined interaction and prompt updates; consistently delivering outstanding results; ensuring seamless project execution; successful implementation of diverse projects; ensuring all systems meet the highest quality and performance standards; providing clients with reliable and fully operational solutions; maintaining high standards of customer satisfaction
Industry & Context.
valid US Driver’s license
What They're Looking For.
Must Have
Minimum 2 years with a previous construction trade, Advance knowledge of electricity (high and/or low voltage), Hands-on/field experience from previous work experience, Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc), Ability to identify and use common low voltage cabling, Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing, Ability to read architectural drawings, Team management/supervisor experience, Previous experience completing projects within scope, Previous experience with service ticketing processes, Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems, Must have valid US Driver’s license
Nice to Have
leadership abilities necessary to lead installation teams effectively, advanced skills, training, certifications
What You'll Do.
Execute all Level installer roles and responsibilities
Demonstrate exceptional organizational skills
Exhibit a deep understanding of project scopes
Assume leadership responsibilities by delegating tasks
Mentor Level 1 installers
Establish and maintain regular and effective communication
Showcase expertise in working with nurse call systems
Perform Factory Authorized Testing (FAT) of products
Demonstrate proficiency in system configuration
Accepting additional job duties
How You'll Work.
Team & Collaboration
leading installation teams effectively; fostering a collaborative environment; actively seeking their feedback for continuous improvement; collaboration, innovation, and inclusivity; collaboration and making a difference as a team
Communication Scope
Excellent communication skills; communication skills
Process & Methodology
project scopes, service expectations, project Delivery Coordinators, Project Managers
Applying for this Field Service Technician Level II role?
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