K Group Companies
technology
FieldServiceTechnicianII(SoutheastMI)
“Field Service Technician II (Southeast MI) at K Group Companies. Skills: advanced skills, training, certifications, leadership abilities, configuring devices, programming platforms, system commissioning, customer training. carry out the essential responsibilities expected of a Level 1 installer. expertly configuring and programming a wide range of devices and management platforms”
What You'll Achieve.
uphold the highest standards of installation and service; ensuring streamlined interaction and prompt updates; consistently delivering outstanding results; encourages growth and productivity; maintaining high standards; ensuring seamless project execution; ensuring all systems meet the highest quality and performance standards; providing clients with reliable and fully operational solutions
Industry & Context.
valid US Driver’s license
What They're Looking For.
Must Have
Minimum 2 years with a previous construction trade, Advance knowledge of electricity (high and/or low voltage), Hands-on/field experience from previous work experience, Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc. ), Ability to identify and use common low voltage cabling, Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing, Ability to read architectural drawings, Team management/supervisor experience, Previous experience completing projects within scope, Previous experience with service ticketing processes, Must have valid US Driver’s license
Nice to Have
Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems
What You'll Do.
carry out the essential responsibilities expected of a Level 1 installer
expertly configuring and programming a wide range of devices and management platforms
overseeing system commissioning
delivering comprehensive customer training at a basic operations level
ensuring the seamless execution of installations
maintaining high standards of customer satisfaction
Execute all Level 1 installer roles and responsibilities
handling project and service tickets
taking full accountability for assigned tasks
delegating tasks within the team’s capabilities
mentoring Level 1 installers
performing Factory Authorized Testing (FAT) of products before installation
commissioning of systems
accepting additional job duties
How You'll Work.
Team & Collaboration
lead installation teams effectively; fostering a collaborative environment; actively seeking their feedback for continuous improvement; Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers; collaboration
Communication Scope
communication skills; regular and effective communication channels
Process & Methodology
project and service tickets, project scopes, completing projects within scope
Applying for this Field Service Technician II (Southeast MI) role?
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