NCR Atleos
FieldServiceTechnicianII
“Field Service Technician II at NCR Atleos. Skills: Field Service, Customer Service, Electromechanical Equipment. Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory”
What You'll Achieve.
optimize the branch; improve operational efficiency; maximize self-service availability; deliver solutions that build long term relationships; provide customers what they need when they need it; keeps commerce running across the globe; ambassador for the NCR Atleos Brand
Industry & Context.
finding the right solution; triage customer issues
Prolonged travel with driving several hours per day, Rotating and weekend shifts, Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance, Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
What They're Looking For.
Must Have
Local candidate to specific geographic area, Authorized to work in the US, At least 19 years of age, Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements, PC skills, basic electronic skills, operating system familiarity, Ability to perform essential functions of the job with or without a reasonable accommodation, Prolonged travel with driving several hours per day, Rotating and weekend shifts, Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance, Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Nice to Have
Familiarity with large servers, mainframe computers, imaging software, A+ Certification, CompTIA, N+ Certification, One or more years of related experience
What You'll Do.
Perform customer installation
and service calls promptly and effectively
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
Perform maintenance repair and system overhauls
Manage everything from network faults and traffic
and remote system access
Act as a first line response to customers
Communicate in an open
Organize and triage customer issues
Handle some problems before they start
How You'll Work.
Team & Collaboration
work with diverse individuals; share knowledge to enhance each other’s growth; work across territories
Communication Scope
communicate in an open, helpful, and engaging manner
Applying for this Field Service Technician II role?
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