Smiths Detection
Security and Detection Solutions
FieldServiceTechnician
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Field Service Technician at Smiths Detection. Skills: Field Service, Technical Support, Electrical Systems, Electronic Systems. Comply with Health, Safety and Environmental policies. Support organisational objectives”
What You'll Achieve.
Ensure customer satisfaction; Minimise expenses
Industry & Context.
Troubleshooting
Physically and mentally fit, Ability to multitask effectively, Handle high-pressure situations professionally, Participation in overseas projects
What They're Looking For.
Must Have
Diploma or equivalent technical training in Electrical, Electronic, IT, Hydraulics, or Air-Conditioning Systems, Minimum of 2–3 years of experience in troubleshooting and performing field repairs on electrical and electronic systems and equipment, Valid Class 3 driving licence
Nice to Have
Higher Nitec qualification and relevant hands-on experience
What You'll Do.
Safety and Environmental policies
Support organisational objectives
Carry out installation
and maintenance of equipment
Review equipment issues and performance
Prepare customer reports
Ensure tools and test equipment are calibrated
Provide technical support to customers
Support ad-hoc tasks and project work
Maintain clear and effective communication
Exercise cost awareness
Perform overseas projects
How You'll Work.
Team & Collaboration
Work closely with the Shift Lead; Contribute as an individual while working collaboratively; Work both independently and as part of a team; Willingness to collaborate as part of a team
Communication Scope
Clear and effective communication; Verbal communication; Written communication; Communication skills
Full Job Description
Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Join our team as a Field Service Technician We are looking for a committed and reliable Field Service Technician to be part of our Service team, delivering high-quality support to our clients. This role is ideal for someone with strong technical skills who takes ownership of their work and enjoys contributing as an individual while working collaboratively. Key Responsibilities * Comply with all Health, Safety and Environmental policies * Support organisational objectives and company policies * Carry out assigned tasks including installation, training, repair, and maintenance of equipment in a timely manner to ensure customer satisfaction * Work closely with the Shift Lead to review equipment issues and performance, and assist in preparing customer reports * Ensure all tools and test equipment are properly calibrated, maintained, and in good working condition * Provide technical support to customers and other service professionals when required * Support ad-hoc tasks and project work as assigned * Maintain clear and effective communication, both verbal and written * Exercise cost awareness a
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