K Group Companies
FST
FieldServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Technician at K Group Companies. Skills: Low voltage systems, Installation, Troubleshooting. Review project quotes and scopes. Inspect installation sites”
What You'll Achieve.
Ensuring accurate installation; Guaranteeing successful implementation; Guaranteeing system functionality
Industry & Context.
Troubleshoot and diagnose issues
Travel extensively, On occasion weekends, Multiple home weekends
What They're Looking For.
Must Have
Hands-on/field experience, Working knowledge of basic IT networking, Ability to read architectural drawings, Team management/supervisor experience, Previous experience completing projects within scope, Previous experience with service ticketing processes, Valid US Driver’s license
Nice to Have
Knowledge in fire systems, Knowledge in CCTV systems, Knowledge in intrusion systems, Knowledge in emergency nurse call systems
What You'll Do.
Review project quotes and scopes
Inspect installation sites
Study architectural plans
Study installation methods
Install low voltage cabling
Troubleshoot installed systems
Diagnose installed systems
Conduct routine maintenance
Respond to service calls
Respond to customer inquiries
Provide customer service
Maintain customer satisfaction
How You'll Work.
Team & Collaboration
Efficient teamwork
Process & Methodology
Independent project execution
Full Job Description
## Description Field Service Technician I Overview: The Field Service Technician I plays a vital role in ensuring the accurate installation of low voltage systems. They will encompass efficient teamwork and independent project execution. Beyond the installation, they will excel in delivering fundamental customer training on system operations. The role not only involves technical progress but also demands effective communication and dedication to precision, guaranteeing the successful implementation and functionality of these systems. Field Service Technician I Responsibilities: · Reviews project quotes and scopes before beginning an onsite execution · Inspects installation sites, studies work orders, architectural plans, and comprehensive installation methods · Installs low voltage cabling, devices, and systems, adhering to precise specifications, relevant codes, and industry practices, as directed by their supervisor · Troubleshoot and diagnose issues with installed systems · Conduct routine maintenance and inspections of systems as needed · Respond promptly to service calls and customer inquiries · Travel extensively across mostly within the Midwest and on occasion weekends that are necessary for multiple sites; Home most weekends · Provide excellent customer service and maintain customer satisfaction Field Service Technician I Qualifications: · Hands-on/field experience from previous work experience · Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing · Ability to read architectural drawings · Team management/supervisor experience · Previous experience completing projects within scope · Previous experience with service ticketing processes · Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems · Excellent communication skills · Must have valid US
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