Entrust
FieldServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Technician at Entrust. Skills: Electromechanical maintenance, System troubleshooting, Customer support. Perform maintenance services. Test systems”
Industry & Context.
Problem solving; Troubleshooting
On-call, Lift up to 70 lbs, Spend shift bending, Spend shift stooping, Spend shift walking, Occasional travel
What They're Looking For.
Must Have
High School Diploma/GED, 2 year electromechanical technician experience, Proficient problem solving skills, Proficient troubleshooting skills, Proficient with PCs, Proficient with operating systems, Proficient with relevant software, Ability to drive daily, Willingness to work flexible hours, Willingness to work shifts, Willingness to travel, Willingness for off-site assignments, Willingness to be on-call, Ability to lift up to 70 lbs, Spend shift bending, Spend shift stooping, Spend shift walking
Nice to Have
Associates degree in Electronics, Equivalent verifiable training, Additional electromechanical technician experience, Additional field service experience, Entrust central issuance experience, Advanced technical education, Proficient in electro-mechanics, Proficient in digital electronics, Proficient in software, Skilled with tools, Skilled with electronic test equipment
What You'll Do.
Perform maintenance services
Calibrate data devices
Calibrate application pressure
Troubleshoot card printer systems
Maintain trunk inventory
Follow reporting processes
Organize service calls
Respond to service calls
Improve customer relations
Adjust to customer culture
Support service maintenance
Participate in initiatives
Complete training courses
How You'll Work.
Team & Collaboration
Customer operations staff
Full Job Description
**Join us at Entrust** At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. **Get to Know Us** Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. **Position Overview:** **WE ARE HIRING A FIELD SERVICE TECHNICIAN IN OMAHA, NEBRASKA!** The Field Service Technician will provide support to our customers and deliver on all the services and offerings, Entrust contracts with our customers. They provide both preventative and emergency maintenance, and ensure the equipment at the customer sites is in proper working order. The Field Service Technician will perform the accountabilities detailed below and other duties as assigned. **Total Rewards:** * Medical Benefits from day 1 * Up to 4 weeks paid time off accrued within the 1st year. * 6 paid company holidays + 6 paid floating holidays * 401k with up to 6% company match * Annual Incentive Program (bonus) **Responsibilities:** Electromechanical Emergency and Preventative Maintenance: * Perform high quality preventative and emergency maintenance services on Entrust equipment * Work with a high degree of autonomy with the ability to test, diagnose and resolve issues on systems that may include: * Mechanical embossers, thermal image application and laminating, magstripe and chip data writing, ultraviolet curing * Day-to-day repairs may consist of: * Cleaning rollers, sensors, cavities and such as required * Calibrating sensors, data read/write devices, application pressure, etc. * Evaluation/ replacement of parts for wear and misalignment (includes servo & stepper motors, sp
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