BW Packaging

packaging

FieldServiceTechnician

$0–0k Burlington, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Field Service Technician at BW Packaging. Skills: Mechanical troubleshooting, Electrical troubleshooting, VFD programming, Customer service. Troubleshoot and resolve issues. Assist in installation, startup, and testing”

Industry & Context.

packaging
Problems you'll solve

Troubleshoot and resolve mechanical, electrical, and software issues

Eligibility Requirements

Frequent travel (60-75%), Work in customer manufacturing plants, Exposure to typical machine shop physical hazards, Extended time away from home, Standing, Sitting, Climbing, Balancing, Stooping, Kneeling, Crawling, Lifting up to 50 pounds unassisted, Lifting greater than 50 pounds with assistance, Normal mental and visual attention, Extended days and hours to meet business needs

What They're Looking For.

Must Have

Proficiency in mechanical, pneumatic, and control systems, Solid understanding of material handling practices, Ability to read and interpret technical documents, Ability to write reports and business correspondence, Ability to effectively present information, Time management skills, Interpersonal and customer relations skills, Advanced knowledge of VFD functions, operations, and programming, Proficiency in interpreting and troubleshooting pneumatic and electrical schematics, Ability to troubleshoot wiring and complete I/O checks, Valid driver’s license and clean driving record

Nice to Have

Experience with Pressure Sensitive Labeling Machines, Experience with Converting Equipment for Shrink Sleeve Labels and Flexible Packaging, HMI programming knowledge of GE Proficy, Exor, and Allen Bradley, Motion control experience with Allen Bradley and Control Techniques/SyPT, Robotics experience, Bilingual in English/Spanish

What You'll Do.

Troubleshoot and resolve issues

Assist in installation

Provide guidance on operation

Provide guidance on maintenance

Cultivate customer relationships

Maintain customer relationships

Collaborate with team members

Optimize effectiveness

How You'll Work.

Team & Collaboration

Collaborate with team members to optimize efficiency and effectiveness in service delivery

Communication Scope

Effective communication; Effective presentation; Respond to questions; Customer communication

Process & Methodology

Time management skills to balance multiple projects

Full Job Description

**About Us:** BW Packaging is driving performance at the intersection of people, technology, and customer care. As part of the privately held Barry-Wehmiller family, we unite a global team of packaging experts with a clear purpose: People Who Care, Building Solutions that Perform. We take on our customers’ toughest challenges as our own — delivering both innovative and enduring solutions that set the standard for value and performance. Our strength comes from our people and the power of our brands — trusted names in packaging that are known worldwide for engineering excellence, application expertise, and lifetime commitment to customer success. Truly Human Leadership guides our belief that exceptional business results and profound respect for people together provide the foundation of enduring success. We are committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution. With our full range of packaging solutions and long term partnership and service, we help customers achieve operational excellence today while building the future of packaging together. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. **Job Description:** Our team of Field Service Technician is dedicated to providing exceptional support and service to our customers worldwide. Working both independently and collaboratively, our technicians ensure the successful installation, maintenance, and optimization of equipment at customer sites. This position requires frequent travel, estimated between 60-75% of the time. We are seeking skilled Field Servi

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