BW Converting
converting and packaging machinery
FieldServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Technician at BW Converting. Skills: electro-mechanical work, troubleshooting, installation, customer training, mechanical service, electrical service, PLC knowledge, servo control systems. perform electro-mechanical work. assist and troubleshoot with engineers”
What You'll Achieve.
ensure proper operation of machinery; Consistently achieving results, even under tough circumstances
Industry & Context.
troubleshooting; determine root cause of problem; take corrective action to prevent reoccurrence; provide technical and practical answers to customer’s questions or problems; Decision Quality – Making good and timely decisions that keep the organization moving forward; Manages Ambiguity – Operating effectively, even when things are not certain, or the way forward is not clear
Ability to travel at least 50% of the time, Bend, squat, climb, grasp, reach, lift or otherwise move about frequently and for extended periods of time, Lift, move or otherwise transfer up to 50 lbs. frequently, or more occasionally, Walk, stand or otherwise move about continuously, Exposure to typical machine shop physical hazards which may require respiratory protection, May travel by air or car frequently, pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments
What They're Looking For.
Must Have
Associate degree in Electro-Mechanical Technology or a related field, 18 years old at the time of hire to operate equipment, A mechanical and/or electrical skill set is required
Nice to Have
B. S. degree in Mechanical or Electrical Engineering or Electrical Technology
What You'll Do.
perform electro-mechanical work
assist and troubleshoot with engineers
start-up and demonstrate BW Converting equipment
train customers on the operation and maintenance of equipment
plan and perform duties to install
demonstrate and instruct customers in the operation of company produced machinery
work from assembly drawings
technical procedures and specifications
assist with or install new machines and upgrade
responsible for installations of various sections and complete machines and adjustments
set up and operate machinery
instruct operators in set-up and operating
provide technical and practical answers to customer’s questions or problems
perform routine and/or emergency breakdown mechanical/electrical service
determine root cause of problem
prepare report of findings and solutions to problem
assist installation coordinator with pre/post installation meetings and audits
assess manpower needs
report quality issues
take corrective action to prevent reoccurrence
act as liaison between customer and company
maintain positive relationships with customers
prepare and submit reports
coaching and mentoring to less experienced personnel
create and sustain a safety environment
ensure that work areas and equipment are maintained in clean and orderly condition
report and correct any unsafe work practices or conditions immediately
perform other duties as assigned
How You'll Work.
Team & Collaboration
working as a team with engineers; work in a team of field service team members, contractors and/or customer personnel through the project stages; collaborate with others to meet shared objectives
Communication Scope
Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences; Act as liaison between customer and company; provide technical and practical answers to customer’s questions or problems
Process & Methodology
assist installation coordinator with pre/post installation meetings and audits
Full Job Description
**About Us:** BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. **Job Description:** The Field Service Technician position will perform electro-mechanical work in a computer-based environment, assisting and troubleshooting with engineers, while working as a team, to test, install, start-up and demonstrate BW Converting equipment, along with training customers on the operation and maintenance of this equipment. Field service technicians plan and perform a wide range of duties to install, demonstrate and instruct customer’s employees in the operation of company produced machinery at the customer’s plant. **ESSENTIAL FUNCTIONS:** * Work from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to assist with or install new machines and upgrade as required; responsible for installations of various sections and complete machines and adjustments as necessary to ensure proper operation. * Set up and operate machinery to produce customer’s product; instruct operators in set-up and operating procedures; provide technical an
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