Bermex

FieldServiceTechnician

Austin, Texas, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Field Service Technician at Bermex. Skills: meter reading, customer communication, time management. Complete service orders. Deliver notices”

What You'll Achieve.

Completing service orders; Finishing daily meter maintenance; Finish a days work in a timely manner

Industry & Context.

Problems you'll solve

Excellent attention to detail for problem solving

Eligibility Requirements

Requires a high degree of driving, Requires exceptional flexibility day to day, Extensively walk and stand for much of the workday, Walk for long distances (occasionally up to 20 miles per day), Work in various weather conditions, Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force), Drug/alcohol testing is required, Company vehicle provided, Gas card for company vehicle, Company provided cell phone or mobile allowance, Boot allowance, Daily per diem for travel-based positions

What They're Looking For.

Must Have

Must be 18 years of age or older, Must possess a valid driver’s license

Nice to Have

High School Diploma or GED, Experience in meter reading or working in outdoor, 1 year of continuous work with the same employer, 6 or more months working outdoors

What You'll Do.

Complete service orders

Perform miscellaneous tasks

Remove inactive meters

Conduct safety inspections

Complete assigned duties

Assign sequence numbers

Rearrange meter reading routes

Read meters on premises

Evaluate unsafe meter boxes

Clean out meter boxes

Refer consumer complaints

Provide general information

How You'll Work.

Team & Collaboration

interacting with management; interacting with customers

Communication Scope

Excellent communication skills; comfortable interacting with management and customers; Ability to interact with unhappy or negative customers in a professional manner

Full Job Description

Bermex, Inc. Full time Regular **About The Team** At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. **About the Role** The Field Service Technician reports to the Project Manager at Bermex. This position plays a key role in completing service orders, which may include delivering notices, finding meters, reading meters and miscellaneous tasks necessary for the utility billing department. This position requires a high degree of driving, excellent time management, and exceptional flexibility day to day. **What You’ll Do** Meter maintenance: * Remove inactive meters, locating curb valves, discontinue services, and conduct safety inspections including detection of gas leaks or theft investigations * Complete assigned duties in the required time frame for cycle readings * Assign sequence numbers to new services * Rearrange meter reading routes as necessary * Read meters on a daily and/or special basis, typically on a customer’s premises for service bills * Evaluate unsafe conditions; may need to clean out meter boxes * Use electric, gas, water meter reading devices * Use printed materials such as service orders, maps, manuals, and computer printouts * Read meters in various environmental conditions * Extensively walk and stand for much of the workday * Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.) * Exert physical force moving objects (routinely 10lbs of force, up to an oc

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