FieldServiceTechnician

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. About the job. In this position the Field Service Technician is available for 24/7 on call field service labour, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency. Must be able to manage travel costs and operating expenses associated with field service visits. You will play a pivotal role in performing preventive maintenance, emergency and warranty repairs. Currently, this is a remote opportunity located in the Southeast of United States. As a part of the team, you will: * Responsible for executing basic maintenance and minor repairs on selected products at customer sites. * Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites. * Preparation of assigned service jobs according to the FSE Handbook. * Follow up on actions and promises made to customers. * Write service report on site and obtain customer's signature. * Update service execution IT systems with relevant information. * Report unsafe practices and other safety incidents according to local reporting procedures. * Capture Installed Base on site and communicate sales leads to sales organization. * Proactive recommendations to customers related to p