Alfa Laval
FieldServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Technician at Alfa Laval. Skills: Field service, Mechanical repair, Electrical repair, Electronic repair. Perform preventive maintenance. Perform emergency repairs”
What You'll Achieve.
Ensure reliable operation; Ensure optimum performance; Ensure efficiency
Industry & Context.
Troubleshoot; Solve technical problems
24/7 on call, Manage travel costs, Manage operating expenses, Reside in US
What They're Looking For.
Must Have
Associate's degree with mechanical background, Over 5 years of experience in similar roles, Competent mechanical skills, Ability to communicate Operational and Safety parameters, Customer service and sales orientation, Excellent interpersonal skills, Verbal & written skills, Ability to troubleshoot & solve technical problems, Ability to work independently, Basic PC utilization skills, Ability to learn and use systems, Perform jobs in line with OHSA requirements, Complete established safety training programs
Nice to Have
Expertise in transmission systems
What You'll Do.
Perform preventive maintenance
Perform emergency repairs
Perform warranty repairs
Execute basic maintenance
Execute minor repairs
Investigate technical problems
Resolve technical problems
Prepare assigned service jobs
Follow up on promises
Obtain customer's signature
Update service execution IT systems
Report unsafe practices
Report safety incidents
Capture Installed Base
Communicate sales leads
Make proactive recommendations
Purchase additional spare parts
Execute services in Service Centers
How You'll Work.
Team & Collaboration
Work independently
Communication Scope
Communicate parameters
Full Job Description
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. About the job In this position the Field Service Technician is available for 24/7 on call field service labour, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency. Must be able to manage travel costs and operating expenses associated with field service visits. You will play a pivotal role in performing preventive maintenance, emergency and warranty repairs. Currently, this is a remote opportunity located in the Northeast of United States. As a part of the team, you will: * Responsible for executing basic maintenance and minor repairs on selected products at customer sites. * Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites. * Preparation of assigned service jobs according to the FSE Handbook. * Follow up on actions and promises made to customers. * Write service report on site and obtain customer's signature. * Update service execution IT systems with relevant information. * Report unsafe practices and other safety incidents according to local reporting procedures. * Capture Installed Base on site and communicate sales leads to sales organization. * Proactive recommendations to customers related to pu
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