Accel Entertainment, Inc.
gaming
FieldServiceTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Field Service Technician at Accel Entertainment, Inc.. Maintain and repair gaming devices, ATMs, amusement equipment, and redemption devices. Load and unload supplies”
Industry & Context.
problem-solving; analytical skills
Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc., Desired shift 9pm-5:30am Sunday-Thursday (off Friday & Saturday), Additional shift differential for weekends and 2nd/3rd shifts, Shift starts from home, Company-supplied vehicle + fuel card, Frequently required to lift/push weights up to 50 pounds
What They're Looking For.
Must Have
Great Customer Service, Ability to communicate effectively & follow written or verbal instruction, Valid driver’s license, Minimum of 21 years of age, Frequently required to lift/push weights up to 50 pounds
Nice to Have
Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive), Computer literacy helpful but not required
What You'll Do.
Maintain and repair gaming devices
and redemption devices
Load and unload supplies
Assist in other areas as needed
Respond to and troubleshoot service calls for equipment repairs
Provide exemplary customer service
Manage inventory to ensure parts are available
Complete all necessary documentation for device entry and logs
Perform auditing procedures on slot machines
How You'll Work.
Communication Scope
Ability to communicate effectively
Full Job Description
_**About Us**_ Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit [www.accelentertainment.com](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcts.businesswire.com%2Fct%2FCT%3Fid%3Dsmartlink%26url%3Dhttp%253A%252F%252Fwww.accelentertainment.com%26esheet%3D54294508%26newsitemid%3D20250723350662%26lan%3Den-US%26anchor%3Dwww.accelentertainment.com%26index%3D3%26md5%3D9fc1735d2b9c28387bc8888cfb9ac2d4&data=05%7C02%7CLeslieR%40accelentertainment.com%7C1bb4629b95284e5cf4ea08ddcf9e9224%7C201746df108c4f4c8e44e814f9857eff%7C0%7C0%7C638895002146732611%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=0qSj4FhGwdhdIbt7%2BRNec9xfBbkLiZGRVwITse3R0RY%3D&reserved=0). _**Job Description**_**:** **Position Basics** * Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc., * Multiple Service Positions Available across all areas of Illinois * Rates range
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