LG Electronics
Technology
FieldServiceTechnician(ApplianceRepair)
“Field Service Technician (Appliance Repair) at LG Electronics. Skills: Appliance repair, Technical diagnosis. Deliver exceptional customer experience. Service LG products”
What You'll Achieve.
Customer satisfaction; Fix right first time; Reduce revisits; Manage parts; Manage OT %
Industry & Context.
Trouble-shoot; Diagnose problems
Continuous bending, Lifting up to 50 pounds
What They're Looking For.
Must Have
1 year experience in technical role, Experience repairing major appliances, Experience in use of tools, Experience in diagnostic test equipment, Ability to trouble-shoot, Ability to diagnose, Ability to repair, Ability to document product issues, Valid Driver’s license, Meet physical requirements, Lifting up to 50 pounds
Nice to Have
Field Service preferred
What You'll Do.
Deliver exceptional customer experience
Diagnose and repair appliances
Diagnose and repair TVs
Diagnose and repair A/C units
Perform administrative tasks
Represent the company
Travel offsite to customers' locations
Perform maintenance of LG's equipment
Perform repair of LG's equipment
Use all safety equipment
Conduct technical diagnosis
Perform specialized repairs
Assess extent of problem
Make decisions to repair
Make decisions to replace parts
Pre-screen service calls
Obtain necessary information
Applying for this Field Service Technician (Appliance Repair) role?
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