LG Electronics
Technology
FieldServiceTechnician(ApplianceRepair)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Technician (Appliance Repair) at LG Electronics. Skills: Appliance repair, Technical diagnosis. Deliver exceptional customer experience. Service LG products”
What You'll Achieve.
Customer satisfaction; Fix right first time; Reduce revisits; Manage parts; Manage OT %
Industry & Context.
Trouble-shoot; Diagnose problems
Continuous bending, Lifting up to 50 pounds
What They're Looking For.
Must Have
1 year experience in technical role, Experience repairing major appliances, Experience in use of tools, Experience in diagnostic test equipment, Ability to trouble-shoot, Ability to diagnose, Ability to repair, Ability to document product issues, Valid Driver’s license, Meet physical requirements, Lifting up to 50 pounds
Nice to Have
Field Service preferred
What You'll Do.
Deliver exceptional customer experience
Diagnose and repair appliances
Diagnose and repair TVs
Diagnose and repair A/C units
Perform administrative tasks
Represent the company
Travel offsite to customers' locations
Perform maintenance of LG's equipment
Perform repair of LG's equipment
Use all safety equipment
Conduct technical diagnosis
Perform specialized repairs
Assess extent of problem
Make decisions to repair
Make decisions to replace parts
Pre-screen service calls
Obtain necessary information
Full Job Description
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the Kansas City, KS metro area. *All candidates must be able to work coverage in the Kansas City, Overland Park, Shawnee, Lenexa, Olathe and surrounding metro areas. In this
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