Entrust

FieldServiceTechnician(3rdShiftOn-Site)

$0–0k St. Petersburg, Florida, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Field Service Technician (3rd Shift On-Site) at Entrust. Skills: Electromechanical maintenance, System troubleshooting, Customer support. Perform preventative maintenance. Perform emergency maintenance”

Industry & Context.

Problems you'll solve

Problem solving; Troubleshooting

Eligibility Requirements

3rd shift, On-site, Lift up to 70 lbs, Sitting, Bending, Stooping, Walking, On-call rotation, Overtime required

What They're Looking For.

Must Have

High School Diploma/GED, 2 year electromechanical technician experience, Proficient problem solving skills, Proficient troubleshooting skills, Proficient with PCs, Proficient with current operating systems, Proficient with relevant software applications, Ability to drive to customer sites, Willingness to work flexible hours/shifts, Willingness to work assignments, Willingness to travel, Willingness to be on-call, Ability to lift to 70 lbs, Valid and active drivers license

Nice to Have

Associates degree in Electronics, Equivalent verifiable training, Additional electromechanical technician experience, Additional field service experience, Entrust central issuance experience, Advanced technical education, Proficient in electro-mechanics, Proficient in digital electronics, Proficient in software, Skilled with tools, Skilled with electronic test equipment

What You'll Do.

Perform preventative maintenance

Perform emergency maintenance

Calibrate data read/write devices

Calibrate application pressure

Evaluate parts for wear

Evaluate parts for misalignment

Replace parts for wear

Replace parts for misalignment

Adjust software for temperature

Adjust software for hardware positioning

Utilize repair manuals

Utilize service manuals

Utilize test equipment

Maintain inventory levels

Follow service activity reporting processes

Follow call management processes

Organize service calls

Respond to service calls

Drive to customer sites

Interact with customer staff

Improve customer relations

Adjust to customer culture

Participate in development initiatives

Participate in quality initiatives

Complete company training

Develop competency in applications

Assist personnel with repair problems

Share problem resolution successes

Share suggestions on process improvement

How You'll Work.

Team & Collaboration

Customer operations staff

Full Job Description

**Join us at Entrust** At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. **Get to Know Us** Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. **Position Overview:** WE ARE HIRING A 3RD SHIFT ON-SITE FIELD SERVICE TECHNICIAN IN ST. PETERSBURG, FL AND OFFERING A 3K HIRING BONUS! The Field Service Technician will provide support to our customers and deliver on all the services and offerings, Entrust contracts with our customers. They provide both preventative and emergency maintenance, and ensure the equipment at the customer sites is in proper working order. The Field Service Technician will perform the accountabilities detailed below and other duties as assigned. This is a 3rd shift on-site position with the hours consisting of 12:00 am – 8:00 am. **Total Rewards:** * Medical Benefits from day 1 * Up to 4 weeks paid time off accrued within the 1st year. * 6 paid company holidays + 6 paid floating holidays * 401k with up to 6% company match * Annual Incentive Program (bonus) **Responsibilities:** Electromechanical Emergency and Preventative Maintenance: * Perform high quality preventative and emergency maintenance services on Entrust equipment * Work with a high degree of autonomy with the ability to test, diagnose and resolve issues on systems that may include: * Mechanical embossers, thermal image application and laminating, magstripe and chip data writing, ultraviolet curing * Day-to-day repairs may consist of: * Cleaning rollers, sensors, cavities and such as required * Calibrating sensors, data read/write

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