Entrust
FieldServiceTechnician(2ndShift)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Technician (2nd Shift) at Entrust. Skills: Electromechanical technician, Field service, Customer support. Perform preventative maintenance. Perform emergency maintenance”
Industry & Context.
Troubleshoot card printer systems
Ability to lift to 70 lbs., On-call, Flexible hours/shifts, Travel when required, Temporary off-site assignments
What They're Looking For.
Must Have
High School Diploma/GED, 2 year electromechanical technician experience, Proficient problem solving skills, Proficient troubleshooting skills, Proficient with PCs, Proficient with current operating systems, Proficient with relevant software applications, Ability to drive to customer sites, Willingness to work flexible hours/shifts, Willingness to work assignments, Willingness to travel, Willingness to be on-call, Ability to lift to 70 lbs., Valid and active drivers license, Insurability if applicable
Nice to Have
Associates degree in Electronics, Equivalent verifiable training, Additional electromechanical technician experience, Additional field service experience, Entrust central issuance experience, Advanced technical education, Proficient in electro-mechanics, Proficient in digital electronics, Proficient in software, Skilled with tools, Skilled with electronic test equipment
What You'll Do.
Perform preventative maintenance
Perform emergency maintenance
Calibrate data read/write devices
Calibrate application pressure
Evaluate parts for wear
Evaluate parts for misalignment
Replace stepper motors
Evaluate temperature sensors
Evaluate proximity sensors
Evaluate position sensors
Replace temperature sensors
Replace proximity sensors
Replace position sensors
Adjust software for temperature
Adjust software for hardware positioning
Utilize repair manuals
Utilize service manuals
Utilize test equipment
Maintain trunk inventory levels
Follow processes for reporting
Respond to service calls
Drive to customer sites
Interact with customer staff
Participate in development initiatives
Participate in quality initiatives
Complete company training
Complete development courses
Develop competency in applications
Assist personnel with repairs
Share problem resolution successes
Share suggestions for improvement
How You'll Work.
Team & Collaboration
Customer operations staff
Full Job Description
**Join us at Entrust** At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. **Get to Know Us** Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. **Position Overview:** WE ARE HIRING A 2ND SHIFT FIELD SERVICE TECHNICIAN (ON-SITE) IN COLUMBUS, OH! The Field Service Technician will provide support to our customers and deliver on all the services and offerings, Entrust contracts with our customers. They provide both preventative and emergency maintenance, and ensure the equipment at the customer sites is in proper working order. The Field Service Technician will perform the accountabilities detailed below and other duties as assigned. Work Hours: 2nd shift; 4PM-12:30AM **Total Rewards:** * Medical Benefits from day 1 * Up to 4 weeks paid time off accrued within the 1st year * 6 paid company holidays + 6 paid floating holidays * 401k with up to 6% company match * Annual Incentive Program (bonus) * Fleet vehicle program for applicable positions **Responsibilities:** Electromechanical Emergency and Preventative Maintenance: * Perform high quality preventative and emergency maintenance services on Entrust equipment * Work with a high degree of autonomy with the ability to test, diagnose and resolve issues on systems that may include: * Mechanical embossers, thermal image application and laminating, magstripe and chip data writing, ultraviolet curing * Day-to-day repairs may consist of: * Cleaning rollers, sensors, cavities and such as required * Calibrating sensors, data read/write devices, application pressure, etc. *
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