Teledyne Technologies Incorporated
container inspection technology
FieldServiceSupportTechnician-TapTone
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Service Support Technician - TapTone at Teledyne Technologies Incorporated. Skills: installation, technical support, maintenance operations, electro-mechanical equipment, customer experience. Diagnose and troubleshoot technical issues related to TapTone inspection equipment. Perform on-site equipment repairs and preventive maintenance at customer facilities”
What You'll Achieve.
ensuring optimal system performance; delivering a seamless customer experience
Industry & Context.
Advanced diagnostic, troubleshooting, and problem-solving abilities
extensive travel to customer sites and trade shows, Ability to travel and obtain a U. S. passport, Ability to lift, carry, and move equipment weighing up to 50 pounds, Ability to work in busy, industrial, and occasionally loud environments, Willingness to work occasional non-standard hours, Ability to stand for prolonged periods in factory or production settings, must be a “US Person” (US Citizens, US Nationals, lawful permanent residents, asylees or refugees)
What They're Looking For.
Must Have
Minimum of 5 years of experience in a repair, technical support, or military technical training environment, technical background with proven electrical, electro-mechanical, and software troubleshooting skills, Advanced diagnostic, troubleshooting, and problem-solving abilities, Excellent verbal and written communication skills with interpersonal capabilities, Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint
Nice to Have
Associate’s Degree or higher in mechanical or electrical engineering preferred, or an equivalent combination of education and experience, Experience using Salesforce or other Customer Relationship Management (CRM) tools, Prior experience working directly with customers in a technical, service, or sales-support capacity, Ability to work collaboratively as part of an extended service and support team
What You'll Do.
Diagnose and troubleshoot technical issues related to TapTone inspection equipment
Perform on-site equipment repairs and preventive maintenance at customer facilities
Install new inspection systems and verify proper operation
Train customers on equipment operation
Provide technical support and expert guidance to customers and internal colleagues
Maintain accurate and detailed service records
Prepare service reports detailing activities
and equipment performance
Recommend system improvements
or enhancements to improve performance and reliability
How You'll Work.
Team & Collaboration
Collaborate with fellow service technicians and internal teams to improve service procedures
Communication Scope
Excellent verbal and written communication skills
Full Job Description
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** # About Teledyne TapTone Teledyne TapTone is a global leader in container inspection technology, delivering innovative solutions that help food, beverage, and consumer goods manufacturers ensure product integrity and quality. For more than 50 years, TapTone has pioneered advanced inspection systems—including leak detection, seal integrity testing, and fill-level verification—engineered for high-speed production environments. Headquartered in North Falmouth, Massachusetts, TapTone combines deep engineering expertise with a customer-first approach as part of Teledyne Technologies. # Position Overview TapTone Service Technicians are the backbone of our installation, technical support, and maintenance operations. In this customer-facing role, you will diagnose, service, install, and support TapTone inspection systems at customer facilities across North America and, on occasion, internationally. You will work hands-on with sophisticated electro-mechanical equipment, ensuring optimal system performance while delivering a seamless customer experience from installation through ongoing service and repair. This position is based in North Falmouth, MA and requires extensive travel to customer sites and trade shows. The successful candidate must be able to travel and obtain a U.S. passport. # Essential Duties and Responsibilities * Diagnose and troubleshoot technical issues related to TapTone inspection equipment *
Applying for this Field Service Support Technician - TapTone role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Teledyne Technologies Incorporated?
Real rants from real employees. Read before you apply.