Tapestry Solutions, A Boeing Company

Information Technology

FieldServiceRepresentative

$123–140k United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Field Service Representative at Tapestry Solutions, A Boeing Company. Skills: Field Service Representative, mission planning, cybersecurity, information assurance, system support. Perform a broad range of system and application support assignments for the Tomahawk Mission Planning Center (TMPC). Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators”

What You'll Achieve.

ensure robust cybersecurity across the program; maintaining day-to-day system availability

Industry & Context.

Information Technology
Problems you'll solve

problem resolution; troubleshooting; on-site diagnosis; maintenance; repair

Eligibility Requirements

Active U. S. Top Secret Clearance with the DOD / SCI Eligible, U. S. Citizenship Required, Security Clearance: This position requires an active U. S. Top Secret/SCI Security Clearance, Drug Free Workplace

What They're Looking For.

Must Have

Active U. S. Top Secret Clearance with the DOD / SCI Eligible, 1+ years of experience with mission planning

Nice to Have

1+ years of experience with the Windows 11 operating system, 1+ years of SQL Database Administration, 1+ years of experience executing DoD STIGs (Security Technical Implementation Guides) for operating systems (Windows 10, Windows Server 2016, RedHat Linux 9), 3+ years of using and supporting IT systems and applications, 3+ years of experience with information assurance/cybersecurity requirements, CompTIA Security+ or equivalent IAT Level 2 certifications per DoD Instruction 8570 (8140)

What You'll Do.

Perform a broad range of system and application support assignments for the Tomahawk Mission Planning Center (TMPC)

Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators

Support the Tomahawk Mission Planning (TMP) system by ensuring TMPC Information Assurance and cybersecurity compliance

providing domain administration and IT support

assisting operational planners with troubleshooting

maintaining day-to-day system availability

and offering occasional phone support

Analyze and maintain the TMP database using NGA products and Military Intelligence Database (MIDB)

Update cybersecurity posture on a monthly and quarterly basis

Support system installations and problem resolution at the site

Perform on-site diagnosis

and repair for hardware and software issues

Coordinate with Tapestry FSRs at other CMSA sites

Coordinate with Tapestry St Louis engineers for problem resolution

and maintain computing and information security controls in compliance with government regulations

Define and enforce compliance

Evaluate and approve nonstandard implement effective security

Investigate and remediate security incidents

Participate in security policy assessments and audits

Manage regulatory compliance activities to ensure robust cybersecurity across the program

How You'll Work.

Team & Collaboration

Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators; Coordinate with Tapestry FSRs at other CMSA sites; Coordinate with Tapestry St Louis engineers for problem resolution; Coordination and communication are critical skills in this assignment

Communication Scope

Coordination and communication are critical skills in this assignment

Full Job Description

Field Service Representative **Company:** Tapestry - G0G Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide. As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter. Tapestry Solutions, a part of Boeing Global Services (BGS), is seeking a **Field Service Representative (FSR)** **in** **Camp H.M. Smith, HI** for the Department of Navy Tomahawk Land-Attack Missile program. The Tomahawk program continues to grow and expand as a relevant deterrent against adversaries across the globe and is employed by multiple military organizations. This program is expanding and we expect it to remain in active service for the foreseeable future. The successful Field Service Representative (Defense) will support the Tomahawk program by developing, deploying, and maintaining computing and information security controls in compliance with government regulations. You will define and enforce compliance, information security, and data protection requirements; evaluate and approve nonstandard configurations; implement effective security controls; and investigate and remediate security incidents. You will also participate in security policy assessments and audits and manage regulatory compliance activities to ensure robust cy

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