Tapestry Solutions, A Boeing Company
Information Technology
FieldServiceRepresentative
“Field Service Representative at Tapestry Solutions, A Boeing Company. Skills: Field Service Representative, mission planning, cybersecurity, information assurance, system support. Perform a broad range of system and application support assignments for the Tomahawk Mission Planning Center (TMPC). Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators”
What You'll Achieve.
ensure robust cybersecurity across the program; maintaining day-to-day system availability
Industry & Context.
problem resolution; troubleshooting; on-site diagnosis; maintenance; repair
Active U. S. Top Secret Clearance with the DOD / SCI Eligible, U. S. Citizenship Required, Security Clearance: This position requires an active U. S. Top Secret/SCI Security Clearance, Drug Free Workplace
What They're Looking For.
Must Have
Active U. S. Top Secret Clearance with the DOD / SCI Eligible, 1+ years of experience with mission planning
Nice to Have
1+ years of experience with the Windows 11 operating system, 1+ years of SQL Database Administration, 1+ years of experience executing DoD STIGs (Security Technical Implementation Guides) for operating systems (Windows 10, Windows Server 2016, RedHat Linux 9), 3+ years of using and supporting IT systems and applications, 3+ years of experience with information assurance/cybersecurity requirements, CompTIA Security+ or equivalent IAT Level 2 certifications per DoD Instruction 8570 (8140)
What You'll Do.
Perform a broad range of system and application support assignments for the Tomahawk Mission Planning Center (TMPC)
Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators
Support the Tomahawk Mission Planning (TMP) system by ensuring TMPC Information Assurance and cybersecurity compliance
providing domain administration and IT support
assisting operational planners with troubleshooting
maintaining day-to-day system availability
and offering occasional phone support
Analyze and maintain the TMP database using NGA products and Military Intelligence Database (MIDB)
Update cybersecurity posture on a monthly and quarterly basis
Support system installations and problem resolution at the site
Perform on-site diagnosis
and repair for hardware and software issues
Coordinate with Tapestry FSRs at other CMSA sites
Coordinate with Tapestry St Louis engineers for problem resolution
and maintain computing and information security controls in compliance with government regulations
Define and enforce compliance
Evaluate and approve nonstandard implement effective security
Investigate and remediate security incidents
Participate in security policy assessments and audits
Manage regulatory compliance activities to ensure robust cybersecurity across the program
How You'll Work.
Team & Collaboration
Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators; Coordinate with Tapestry FSRs at other CMSA sites; Coordinate with Tapestry St Louis engineers for problem resolution; Coordination and communication are critical skills in this assignment
Communication Scope
Coordination and communication are critical skills in this assignment
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