Tapestry Solutions, A Boeing Company

Information Technology

FieldServiceRepresentative

$123–140k United States FULL TIME
The Brief

“Field Service Representative at Tapestry Solutions, A Boeing Company. Skills: Field Service Representative, mission planning, cybersecurity, information assurance, system support. Perform a broad range of system and application support assignments for the Tomahawk Mission Planning Center (TMPC). Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators”

What You'll Achieve.

ensure robust cybersecurity across the program; maintaining day-to-day system availability

Industry & Context.

Information Technology
Problems you'll solve

problem resolution; troubleshooting; on-site diagnosis; maintenance; repair

Eligibility Requirements

Active U. S. Top Secret Clearance with the DOD / SCI Eligible, U. S. Citizenship Required, Security Clearance: This position requires an active U. S. Top Secret/SCI Security Clearance, Drug Free Workplace

What They're Looking For.

Must Have

Active U. S. Top Secret Clearance with the DOD / SCI Eligible, 1+ years of experience with mission planning

Nice to Have

1+ years of experience with the Windows 11 operating system, 1+ years of SQL Database Administration, 1+ years of experience executing DoD STIGs (Security Technical Implementation Guides) for operating systems (Windows 10, Windows Server 2016, RedHat Linux 9), 3+ years of using and supporting IT systems and applications, 3+ years of experience with information assurance/cybersecurity requirements, CompTIA Security+ or equivalent IAT Level 2 certifications per DoD Instruction 8570 (8140)

What You'll Do.

Perform a broad range of system and application support assignments for the Tomahawk Mission Planning Center (TMPC)

Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators

Support the Tomahawk Mission Planning (TMP) system by ensuring TMPC Information Assurance and cybersecurity compliance

providing domain administration and IT support

assisting operational planners with troubleshooting

maintaining day-to-day system availability

and offering occasional phone support

Analyze and maintain the TMP database using NGA products and Military Intelligence Database (MIDB)

Update cybersecurity posture on a monthly and quarterly basis

Support system installations and problem resolution at the site

Perform on-site diagnosis

and repair for hardware and software issues

Coordinate with Tapestry FSRs at other CMSA sites

Coordinate with Tapestry St Louis engineers for problem resolution

and maintain computing and information security controls in compliance with government regulations

Define and enforce compliance

Evaluate and approve nonstandard implement effective security

Investigate and remediate security incidents

Participate in security policy assessments and audits

Manage regulatory compliance activities to ensure robust cybersecurity across the program

How You'll Work.

Team & Collaboration

Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators; Coordinate with Tapestry FSRs at other CMSA sites; Coordinate with Tapestry St Louis engineers for problem resolution; Coordination and communication are critical skills in this assignment

Communication Scope

Coordination and communication are critical skills in this assignment

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