FieldServiceRepresentative

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position Are you seeking an exciting challenge in a critical support role that directly contributes to the vital NHS Pathology services, where your work truly matters and makes a meaningful impact? Does the prospect of a rewarding career with a progressive, high-tech organisation inspire you? ## **Key Information** * Supporting Southern Counties Pathology Network (South 6) * Ideal for experienced field engineers, with strong diagnostic service/support background * Primary focus support for electro-mechanical hardware, including routine proactive and reactive maintenance. * Additional responsibilities in applications support, IT support, and customer training * Must reside in or be willing to relocate to the Hampshire/Dorset area ## ## **About the Role** Roche Diagnostics is seeking an experienced Electro-Mechanical Engineer to join our team as a Field Service Representative in the South region (Hampshire/Dorset area) directly supporting customers in NHS pathology laboratories. ## ## **Key Responsibilities** * Provide frontline support across various Roche product portfolio at customer sites. * Troubleshoot and taking ownership of technical faults * Minimise unplanned downtime of laboratory equipment * Use of digital tools for proactive preventative measures * Conduct training for laboratory staff ## ## **Required Qualifications and Skills** * Ideally, degree-educated in Life Sciences OR qualified to HNC/HND level in Electrical/Mechanical Engineering, or with equivalent demonstrable experience - you wil