Beckman Coulter Diagnostics
Diagnostics
FieldServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Representative at Beckman Coulter Diagnostics. Skills: Field service, Instrumentation repair, Customer relations. Serve customers by performing troubleshooting. Serve customers by performing repair”
Industry & Context.
Troubleshooting
Travel up to 60% of the time, Overnight travel
What They're Looking For.
Must Have
Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology, or a related field, Minimum of 3-years of relatable experience, Ability to travel to and from the United States, Hold a valid driver’s G license, Meet Beckman Coulter’s safe driver criteria, Annual background checks, immunizations, and required training, Hold a valid driver’s license with a clean driving record over the past three years, Able to lift, lower, and carry up to 50 lbs. unassisted, Frequent bending, stooping, twisting, turning, crouching/crawling, pushing/pulling, Prolonged sitting or standing, Reach at, above, and below shoulder level, Flex/extend the neck, Good hand and finger dexterity
Nice to Have
Field service experience preferred, Servicing Hematology instrumentation, Servicing Chemistry instrumentation, Servicing Immunochemistry instrumentation, Servicing IVD instrumentation, Servicing lab automation
What You'll Do.
Serve customers by performing troubleshooting
Serve customers by performing repair
Serve customers by performing installation
Serve customers by performing validation
Serve customers by performing preventive maintenance on designated
Complete timely and accurate preventive maintenance
Complete timely and accurate field modifications
Complete timely and accurate instrument repairs
Complete timely and accurate service documentation
Deliver exceptional customer service
Provide technical training on diagnostic products and systems
Focus on customer needs and satisfaction
Build and enhance relationship with the customer
Become a perceived partner in their business
Full Job Description
**Bring more to life.** Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of [ _Danaher’s_](https://danaher.com/our-businesses) 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the [ _Danaher Business Syste_ _m_](https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The **Field Service Representative** (FSR) for Beckman Coulter Diagnostics is responsible for providing outstanding customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments. This position reports to the Canada Central District Manager and is part of the Hematology Field Service Organization located in Southwestern Ontario and will
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