Multiquip
Power Equipment
FieldServiceManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Service Manager at Multiquip. Skills: technical support, equipment repairs, service operations, troubleshooting, customer relationships. Oversee all daily field service activities within your assigned territory. Provide expert troubleshooting and hands-on repair support for diesel, electrical, hydraulic, and generator systems”
What You'll Achieve.
delivering industry-leading service; diagnosing and repairing complex equipment; supporting Authorized Service Centers; cultivating customer relationships; service revenue growth
Industry & Context.
technically driven problem solver; problem-solving abilities
Training travel may exceed 80%, Ability to work in field environments, including customer sites, service centers, and outdoor locations, Ability to stand, walk, climb, or sit for extended periods during inspections and repairs, Ability to lift 50 lbs and perform physical tasks such as kneeling, reaching, or handling tools, Ability to safely operate repair tools, diagnostic equipment, and machinery, Must maintain clear communication, situational awareness, and safe work practices at all times, pre-employment physical, drug-screening and background investigation
What They're Looking For.
Must Have
Associate degree or 5+ years of hands-on experience in the power generation industry, Minimum 5 years as a Power Generation Technician or equivalent, background in electrical systems, diesel engines, hydraulic systems, and generator technology, Experience reading and interpreting schematics, manuals, and technical documentation, Proven ability to troubleshoot complex mechanical and electrical issues, communication and customer-service orientation, Excellent organizational and problem-solving abilities, Proficiency with Microsoft Word, Excel, Outlook, Teams, PowerPoint, Adobe Acrobat, and web-based service applications, Valid driver’s license and passport required
Nice to Have
Completion of technical training programs, certifications, or technical school, Electrical safety certifications
What You'll Do.
Oversee all daily field service activities within your assigned territory
Provide expert troubleshooting and hands-on repair support for diesel
and generator systems
Perform warranty and non-warranty repairs
coordinate required parts
Ensure service work is completed efficiently and to Multiquip’s quality standards
Conduct warranty inspections and authorize repairs when appropriate
Act as the primary liaison between customers
and Multiquip on technical issues
Maintain accurate documentation of service work
customer interactions
and technical findings in CRM tools
Build and support relationships with Authorized Service Centers
Submit detailed technical feedback
and recommendations to internal teams
Assist with creating service bulletins
and training materials as requested
Perform additional duties as assigned
How You'll Work.
Team & Collaboration
Act as the primary liaison between customers, dealers, and Multiquip on technical issues; Build and support relationships with Authorized Service Centers; Submit detailed technical feedback, field reports, and recommendations to internal teams; Assist with creating service bulletins, manuals, and training materials as requested
Communication Scope
communication skills; customer-service orientation; communication; clear communication
Full Job Description
Field Service Manager – Power Division Full-Time • Exempt • In the Field • Monday–Friday Location: Florida Multiquip is seeking a skilled and customer‑focused Field Service Manager to lead technical support, equipment repairs, and service operations across an assigned territory. This high‑impact role is responsible for delivering industry‑leading service, diagnosing and repairing complex equipment, supporting Authorized Service Centers, and cultivating strong customer relationships. You’ll work hands‑on with mechanical, electrical, hydraulic, and diesel systems—including advanced generator and Tier 4 engine technology. You’ll also support training, warranty inspections, parts sales initiatives, and service revenue growth. If you’re a technically driven problem solver with strong communication skills and a passion for supporting customers, this is an exciting opportunity to join a respected leader in power generation. What You’ll Do Field Service Operations Oversee all daily field service activities within your assigned territory. Provide expert troubleshooting and hands-on repair support for diesel, electrical, hydraulic, and generator systems. Perform warranty and non-warranty repairs, prepare estimates, and coordinate required parts. Ensure service work is completed efficiently and to Multiquip’s quality standards. Conduct warranty inspections and authorize repairs when appropriate. Act as the primary liaison between customers, dealers, and Multiquip on technical issues. Maintain accurate documentation of service work, customer interactions, and technical findings in CRM tools. Build and support strong relationships with Authorized Service Centers. Submit detailed technical feedback, field reports, and recommendations to internal teams. Assist with creating service bulletins, manuals, and training materials as requested. Perform additional duties as assigned. Training travel may exceed 80%. What You Bring Experience & Education Associate degree or 5+ years of hand
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