FieldServiceEngineer,SouthIslandNZ

Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. We offer the most complete line of ophthalmic surgical devices, as well as a differentiated consumer eye care, contact lens, contact lens care and consumer eye care products for dry eye and allergy, to help patients see, look and feel their best. **Role Responsibilities** Provide high quality technical support for Alcon customers and Alcon sales & marketing departments. Manage a territory from technical, customer satisfaction and service perspective to cover New Zealand South Island. * Carry out new equipment installations in consultation with the customer & sales force. * Perform Repairs, Planned Maintenance plus submission of documentation on time with attention to detail and with proper consultation with the customer. * Provide sales and marketing colleagues with support when required. * Actively promote and sell Alcon Service Agreements. * Understand and adhere to all quality and ISO requirements. **Requirements** **Minimum/Essential:** * 3 years field experience in a customer facing service engineer role, from a medical technology company * Minimum of Certificate 3 in an Electronic related field. Ideally hold Biomedical Engineering qualifications * A current New Zealand Electrical Licence is required for this role. * Experience in Ophthalmic equipment highly desired * Advanced PC literacy * Valid driver’s license * Experience with electronic test equipment (mulitmeters, oscilloscopes, laser / energy meters, pressure and vacuum meters) This role requires: * Ability to travel frequently throughout New Zealand and occasionally internationally. * Regular physical activity including lifting, bending, crouching and manual handling This role is not eligible for visa sponsorship /relocation not provided. Why join Alcon? \- Join a global leader with a rich history of innovation and excellence in eye care. \- Be part of a collaborative and supportive team culture that value