FieldServiceEngineer(OnsiteCustomerSupport)-Tainan

At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a global leader in semiconductor technology. Our cutting-edge mask writers power the world's most advanced chip manufacturing , making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale — driving progress on a global level. Your responsibilities: * Responsible for the daily analysis and maintenance of MBMW (Multi-Beam Mask Writer) equipment at the customer site to ensure maximum tool uptime and stability. * Perform daily system and facility checks, as well as routine preventive maintenance tasks. * Troubleshoot and recover tools in case of system errors or incidents, based on a morning/afternoon rotational shift and on-call support schedule. * Carry out preventive maintenance (PM), including troubleshooting and part replacement. * Operate, calibrate, and optimize MBMW performance. * Support tool installation across all phases, including coordination, testing, and acceptance. * Responsible for task documentation, and for creating and updating service records in the company’s ticketing system. ## Qualifications We are looking for a passionate and talented professional to join our team. You’re a great fit if you have: * •Minimum 3 years of relevant work experience with a background in electrical engineering, mechanical engineering, physics, or a related field. * Familiarity with vacuum systems or high-voltage systems is a strong advantage. * You have very good knowledge of English, written and spoken. * Able to understand and analyze complex technical content and present it clearly and logically. * Resilient under pressure, capable of working independently, and a strong team player. * Well organized, assertive and a likeable team member who is eager to continuously improve the use of interpersonal skills. *