Abbott
Healthcare
FieldServiceEngineerII
“Field Service Engineer II at Abbott. Skills: Diagnostic instruments, Customer service, Technical support. Install diagnostic systems. Perform preventive maintenance”
What You'll Achieve.
Ensure optimal performance; Ensure compliance; Achieve business goals; Maximize instrument uptime
Industry & Context.
Troubleshooting; Problem-solving
Travel up to 50%, On-call rotation, After-hours coverage
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, 2-5 years experience Engineering or Lab Technology, Ability to travel 40% within territory, Valid Driver's License
Nice to Have
Troubleshooting and problem-solving skills, Ability to work independently, Thrive in team environments, Proficiency in computer applications, Proficiency in remote computing tools, Effective communication skills, Interpersonal skills
What You'll Do.
Install diagnostic systems
Perform preventive maintenance
Perform corrective repairs
Troubleshoot diagnostic instruments
Diagnose technical problems
Document service resolutions
Manage customer issues
Deliver superior service
Build customer relationships
Prioritize service visits
Maintain accurate inventory
Support on-call rotation
Provide after-hours coverage
Follow regulatory guidelines
Follow quality system guidelines
Follow laboratory safety guidelines
Maintain audit documentation
Partner with cross-functional teams
Provide guidance to representatives
Meet service sales targets
Meet cost of service targets
Meet KPIs for accounts
Utilize remote support tools
Maintain certifications
How You'll Work.
Team & Collaboration
Cross-functional teams; Field Service Representatives
Communication Scope
Proactive communication
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