Ultima Genomics
Biotech
FieldServiceEngineerI,DevelopmentProgram
Neural analysis suggests this role is
optimal for Entry candidates.
“Field Service Engineer I, Development Program at Ultima Genomics. Skills: Field service, Technical support, Biotechnology. Install and service company products. Perform preventative maintenance”
What You'll Achieve.
Ensure customer satisfaction; Minimize equipment downtime; Maintain high service quality
Industry & Context.
Troubleshooting; Root cause analysis
Ability to travel, Valid driver's license
What They're Looking For.
Must Have
Bachelor's degree in a relevant field, 2+ years of relevant experience, Experience with laboratory equipment, Experience with data analysis
Nice to Have
Master's degree or PhD, Experience with automation systems, Experience with statistical software
What You'll Do.
Install and service company products
Perform preventative maintenance
Troubleshoot and repair equipment
Provide technical support to customers
Document service activities
Train customers on product usage
Collaborate with engineering teams
Maintain inventory of parts
How You'll Work.
Team & Collaboration
Cross-functional teams; Field service team
Communication Scope
Customer communication; Technical reporting
Full Job Description
Rapidly Growing Life Sciences Technology Company Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomic information to enable unprecedented advances in biology and improvements in human health. We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies. We are well-funded and have raised approximately $600 million from global top-tier investors. Our team brings together unique and diverse expertise across multiple disciplines, from healthcare and life sciences, to engineering, to technology and software and beyond. We are a collaborative group, including successful entrepreneurs, chemists, hardware and software engineers, genomics and biotechnology experts, molecular and computational biologists, software and algorithm experts, and operations and commercial leaders. Join us to develop and commercialize technologies that unleash the power of genomics at scale and empower the future of human health. We are searching for highly motivated Field Service Engineer I - Development Program to train for our Field Service Development Program! Immerse yourself in a 4 month program at our San Francisco Bay Area headquarters to learn how to be a field service engineer at a cutting edge genomics startup before being placed at one of our many customer sites in regions across the country. In the 4 months, you will work side by side with our Engineering, Operations, Research and Commercial groups to learn about our tool from end to end. You will not spend time behind a desk. You will get hands on training on our production line, engineering labs and in the field with our experts as we work together to launch the next big thing in genomics. How You’ll Contribute Provide on-site service to one account or small region, repair and/or installation of company instrumentation currently under development R
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