ZEISS Korea
Medical Technology
FieldServiceEngineer(DORC)
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Service Engineer (DORC) at ZEISS Korea. Skills: Equipment Installation, Equipment Maintenance, Customer Support. Install, commission, and set up DORC equipment. Perform regular maintenance and preventive checks”
Industry & Context.
Problem-solving ability; Analytical thinking; Analyze causes of equipment issues
Domestic and international business travel, Valid driver's license
What They're Looking For.
Must Have
Bachelor's degree in Electronics Engineering, Mechanical Engineering, Biotechnology, Biomedical Engineering, or related field, 2+ years of experience in medical devices, optical equipment, or precision machinery, Understanding of electronic and mechanical systems, Problem-solving ability and analytical thinking, Customer-centric service mindset, Proficiency in Korean and English, Valid driver's license
Nice to Have
Experience with DORC (retinal surgery) equipment or similar surgical equipment
What You'll Do.
and set up DORC equipment
Perform regular maintenance and preventive checks
Provide technical support for equipment performance optimization
Resolve issues and perform repairs based on customer requests
Provide training on equipment usage and maintenance
Analyze causes of equipment issues and propose solutions
Document service activities and problem resolution processes
Support MED MCS (Surgical Microscope) products
Support OPTIME Service Contract
Participate in training for latest technology and product information
Comply with company quality and safety standards
How You'll Work.
Team & Collaboration
Collaborate with internal ZEISS teams to share and resolve technical issues; Build trust relationships through close communication with customers
Communication Scope
Communicate with global teams
Full Job Description
**[Introduction of ZEISS Group & ZEISS Korea]** **The ZEISS group** is a Global Leader in Optical Technology with a 180-year history. The ZEISS Group, headquartered in Oberkochen, Germany, provides innovative solutions in semiconductor technology,industrial quality and research, medical technology and consumer optical technology. The history of the ZEISS group, which began with the founder of Carl Zeiss in 1846 based on the entrepreneurial spirit of “combining theory and practice”, has established itself as a pioneer in the field of optics through ceaseless exploration of the field of optics. **ZEISS Korea** has played a key role in the Korean market for the past 40 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets,**_providing products and services from five business areas to Korean customers:_** * **Semiconductor Manufacturing Technology** * **Industrial Quality Solutions** * **Research Microscopy Solutions** * **Medical Technology** * **Vision Care (Consumer Markets)** ※ 더 자세한 ZEISS Korea와 각 사업 부문에 대한 내용은 [ZEISS 기업·채용 홈페이지](https://www.jobkorea.co.kr/List_GI/Co_HomePage_Open.asp?home=http://www.%25uC790%25uC774%25uC2A4%25uCC44%25uC6A9.com&GI_No=50718223)에서 확인하실 수 있습니다. **[Employment Conditions]** * Division: MED (의료기기사업부) * Job Title : Field Service Engineer (DORC / 망막수술장비) * Contract: Regular * Location : Seoul _**Key Responsibilities:**_ * **장비** **설치** **및** **유지보수** * DORC 장비의 설치, 시운전 및 초기 설정. * 정기적인 유지보수 및 예방 점검 수행. * 장비 성능 최적화를 위한 기술적 지원. * **고객** **지원** * 고객 요청에 따른 신속한 문제 해결 및 수리. * 장비 사용법 및 유지보수 관련 교육 제공. * 고객과의 긴밀한 커뮤니케이션을 통해 신뢰 관계 구축. * **문제** **해결** **및** **보고** * 장비 문제의 원인 분석 및 해결 방안 제시. * 서비스 활동 및 문제 해결 과정을 문서화하여 보고. * ZEISS 내부 팀과 협력하여 기술적 문제를 공유 및 해결. * **기타** * MED MCS(수술 현미경)제품의 서비스 지원 * OPTIME Service Contract 지원 * 최신 기술 및 제품 정보 습득을 위한 교육 참여. * 회사의 품질 및 안전 기준 준수. _**Qualifications:**_ * **학력** : 전자공학, 기계공학, 생명공학, 의공학 등 관련 전공 학사 이상. * **경력** : 의료기기, 광학 장비, 또는 정밀 기계 관련 분야에서 _**2년 이상의 경력.**_ * **우대사항:** DORC(망막 수술) 장비 또는 유
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