ZEISS Korea

Medical Technology

FieldServiceEngineer(DORC)

Seoul, South Korea FULL TIME
The Brief

“Field Service Engineer (DORC) at ZEISS Korea. Skills: Equipment Installation, Customer Support, Problem Solving. Install, commission, and set up DORC equipment. Perform regular maintenance and preventive checks”

Industry & Context.

Medical Technology
Problems you'll solve

Problem-solving ability; Analytical thinking; Root cause analysis

Eligibility Requirements

Domestic and international travel, Valid driver's license

What They're Looking For.

Must Have

Bachelor's degree in Electronics Engineering, Mechanical Engineering, Biotechnology, Biomedical Engineering, or related field, 2+ years of experience in medical devices, optical equipment, or precision machinery, Understanding of electronic and mechanical systems, Problem-solving ability and analytical thinking, Customer-centric service mindset, Proficiency in Korean and English (technical document comprehension and collaboration with global teams), Valid driver's license

Nice to Have

Experience with DORC (retinal surgery) equipment or similar surgical equipment

What You'll Do.

and set up DORC equipment

Perform regular maintenance and preventive checks

Provide technical support for equipment performance optimization

Resolve issues and perform repairs based on customer requests

Provide training on equipment usage and maintenance

Analyze causes of equipment issues and propose solutions

Document service activities and problem-solving processes

Support MED MCS (Surgical Microscope) products

Participate in training for latest technology and product information

Comply with company quality and safety standards

How You'll Work.

Team & Collaboration

Collaborate with internal ZEISS teams to share and resolve technical issues; Build trust relationships through close communication with customers

Communication Scope

Korean; English

Free ATS check

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