ZEISS Benelux
optics and optoelectronics
FieldServiceEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Engineer at ZEISS Benelux. Skills: Field Service, Customer Support, Technical Repair. Handle installation, maintenance, and repair of ZEISS high-tech measuring machines. Provide first-line support to customers”
What You'll Achieve.
maximize customer satisfaction
Industry & Context.
provide complete solutions
travel to customers in Belgium or Luxembourg, Company car, laptop, and iPhone
What They're Looking For.
Must Have
technical bachelor’s degree or equivalent work experience, Experience with industrial measuring systems, field customer service experience, patience, creativity, provide complete solutions, stress-resistant, maintain oversight, Excellent written and verbal communication skills in Dutch and English, category driving license
Nice to Have
Knowledge of French
What You'll Do.
and repair of ZEISS high-tech measuring machines
Provide first-line support to customers
Identify new needs among existing customers
Manage administration
and technical documentation
Set up trade fairs when required
How You'll Work.
Communication Scope
Excellent written and verbal communication skills in Dutch and English
Full Job Description
**ZEISS Benelux** In the Benelux we operate in 2 locations: Breda in the Netherlands and in Leuven in Belgium. In total, around 200 employees work in the Benelux. We have a beautiful headquarter in Breda which connects us through open communication, pride in our products and innovations and a pleasant working atmosphere. **ZEISS Group** ZEISS is a world leader in optics and optoelectronics. Last financial year, revenue was EUR 10 billion divided between the Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets divisions. The product portfolio includes microscopy solutions for life science and material sciences, multidimensional metrology, medical technologies for ophthalmology and microsurgery, spectacle lenses, camera lenses, binoculars and telescopes. In addition, 80% of the world's microchips are manufactured using ZEISS optical lithography. ZEISS has approx. 43,000 employees and is represented in almost 50 countries with 30 production sites, 60 Sales & Service offices and 27 R&D facilities. **Purpose of the Role** As a Field Service Engineer within our Industrial Quality Solutions team, you represent ZEISS at the customer’s location. You are never in the same place, and every day looks different and brings new challenges. You perform maintenance and repairs, identify opportunities, and provide optimal service to the customer. You are responsible for activities within the Netherlands and will occasionally travel to customers in Belgium or Luxembourg. Your team in the Benelux consists of 10 technical colleagues. **The key responsibilities for this position include (but are not limited to):** * You handle the daily installation, maintenance, and repair of ZEISS high-tech measuring machines. * You provide first-line support to customers. * You identify new needs among existing customers to maximize customer satisfaction. * You manage your administration, measuring tools, test equipment, and technical documenta
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