Veralto
product and case coding solutions
FieldServiceEngineer
“Field Service Engineer at Veralto. Skills: parts, supplies and service of Ink Jet, Laser, TTO and LCM, managing customers. Execute preventive maintenance jobs for all customers as stipulated in the service contracts. Quick and timely response to onsite service requests of customers for VJ equipment”
What You'll Achieve.
ensure customer satisfaction
Industry & Context.
trouble shooting
Must have Driver license
What They're Looking For.
Must Have
NTC/Diploma, 2-3 years of industrial equipment repair experience, Driver license
Nice to Have
Bilingual Able (Korean / English), Experience in sales of service contracts and equipment supplies, Dealt with customers at all levels, particularly in manufacturing environments, Understands our customers, has repair into part of our customer base: Food, Beverage, Pharma, Household, Extrusion, Wire & Cable, Automotive etc.
What You'll Do.
Execute preventive maintenance jobs for all customers as stipulated in the service contracts
Quick and timely response to onsite service requests of customers for VJ equipment
Provide good and effective trouble shooting and repair of VJ equipment
Provide good service and technical advice to ensure customer satisfaction
Provide basic user training and basic maintenance procedures to end-users
Provide new equipment installation services
Provide equipment sales support (e. g. equipment set up for demo)
Handle any customer service enquiries
Continuously improving technical knowledge on VJ equipment
VOC – ensuring local market demands are fed back into the SEA marketing team
Perform other duties as required
How You'll Work.
Communication Scope
Good customer service and communication skills
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