Revvity
Life Science
FieldServiceEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Service Engineer at Revvity. Skills: Field Service, Installation, Maintenance, Repair, Customer Training, Documentation Management, Inventory Management, Tool and Equipment Management. Perform field service as advised by Customer Care in conjunction with the Service / Team Leader.. Carry out installation, maintenance and repair of the current and future Life Science / Diagnostics instrument portfolio.”
Industry & Context.
Ensure all anomalies are quickly and effectively reported and resolved.
Prepared to travel (avg 2 – 3 nights away per week), Full UK/EU driving license
What They're Looking For.
Must Have
Full UK/EU driving license
Nice to Have
Relevant education or equivalent experience in a scientific or engineering based discipline, Experience in a Customer Service Environment, preferably with Life Science / Diagnostic instrument applications
What You'll Do.
Perform field service as advised by Customer Care in conjunction with the Service / Team Leader.
Carry out installation
maintenance and repair of the current and future Life Science / Diagnostics instrument portfolio.
user training on Life Science / Diagnostics Systems.
Organising routine maintenance allocated on a monthly basis.
Ensures that all documentation
Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types.
Adopt personal working practices to meet or exceed customer expectations.
Maintain an ethos of working practices that boost personal and team KPIs.
Manage personal service spares issued and inventory records to the highest standard.
Ensure all anomalies are quickly and effectively reported and resolved.
Ensure all tools and test equipment are adequate to perform the service required
and that all test equipment issued is calibrated at the times specified.
Complete all Work Orders and associated documentation within a day of completion.
Ensure all E Learning
Expense Claims and Vehicle related forms are retuned on time.
Perform specific and agreed tasks as defined through the Goal statements
already embedded in the Company Culture.
How You'll Work.
Communication Scope
Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary.
Full Job Description
## **Job Title** Field Service Engineer ## **Location(s)** United Kingdom - Remote **About Us** Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity We are currently looking for a Field Service Engineer to ideally be based in the south of England, Primarily covering London and Cambridge as well as the rest of the UK, Ireland and Nordics as required. This role will be working hands-on with Revvity’ s Life Science instrumentation. In this role, the Field Service Engineer will act as the face of the company, ensuring customer’s needs are met or exceeded. Supported products to include, primarily, our In-Vivo portfolio of imaging devices, later expanding to Revvity’s broader portfolio including Radiometric detection systems and potentially liquid handling products. **Description:** * Perform field service as advised by Customer Care in conjunction with the Service / Team Leader. Carry out installation, maintenance and repair of the current and future Life Science / Diagnostics instrument portfolio. Provide first line, onsite, user training on Life Science / Diagnostics Systems. * Organising routine maintenance allocated on a monthly basis. * Ensures that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types. * Adopt personal working practices to meet or exceed customer expectations. * Maintain an ethos of working practices that boost personal and team KPIs. * Manage personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. *
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