Molecular Devices
life sciences, diagnostics and biotechnology
FieldServiceEngineer
“Field Service Engineer at Molecular Devices. Skills: Field Service, Customer Support, Troubleshooting. Proactively manage customer accounts. building and fostering positive and professional relationships”
What You'll Achieve.
exceptional customer experience
Industry & Context.
solid problem-solving ability; Advanced troubleshooting, problem-solving and repair skills
Ability to travel daily throughout the Northeast, 30% overnight travel as business demands, Must have a valid driver's license with an acceptable driving record, Ability to lift, move or carry equipment and tools up to 50lbs
What They're Looking For.
Must Have
Associates degree, minimum of one years' experience in a technical customer facing role, communication skills utilized in a professional manner, Advanced troubleshooting, problem-solving and repair skills with attention to detail, Ability to travel daily throughout the Northeast, 30% overnight travel as business demands, Must have a valid driver's license with an acceptable driving record, Ability to lift, move or carry equipment and tools up to 50lbs
Nice to Have
Bachelor’s degree in engineering, Biology, or related field, Previous experience with a customer facing role, Previous experience managing a diverse product portfolio
What You'll Do.
Proactively manage customer accounts
building and fostering positive and professional relationships
Propose process improvements
Manage a diverse technical product portfolio
How You'll Work.
Team & Collaboration
building and fostering positive and professional relationships with both external and internal customers
Communication Scope
great communication; communication skills utilized in a professional manner
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