Alphatec Spine
Medical Devices
FieldServiceEngineer
“Field Service Engineer at Alphatec Spine. Skills: installing, maintaining, troubleshooting, repairing, complex imaging devices, complex clinical systems, biomedical, x-ray fundamentals, electronics, computer technology, electro-mechanical. Performs corrective and preventive maintenance on customer owned equipment within an assigned territory.. Responsible for the installation, de-installation, and relocation, including packing, unpacking and inspection of new products in an assigned area.”
What You'll Achieve.
inspire total customer confidence in abilities to resolve technical problems; customer acceptance
Industry & Context.
Proficient analytical, problem solving, decision-making skills
on-call standby duty, travel as required, work unscheduled and odd hours on occasion and on short notice, Able and willing to work extended hours and weekends as needed, Must have a valid driver’s license and be able to rent a car for service travel purposes., Must be capable of working without supervision., Must be able to do heavy lifting (50 lbs or more), Must be willing to travel extensively., eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable)
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience in an electro-mechanical field, Previous biomedical, x-ray fundamentals, electronics, or computer technology training required, Must possess the ability to grasp new product technology with a minimum in formal training and the use of technical publications and maintenance procedures., Must have demonstrated a high aptitude to thoroughly understand complex systems, Previous experience in servicing complex electronic and electromechanical systems in the medical field, Two or more years hands on experience in troubleshooting, repairing, and maintaining biomedical, clinical and/or X-ray diagnostic imaging equipment., Capable of operating all test equipment and instrumentation related to the job, (oscilloscope, diagnostic testers, RF measurement equipment, etc. ), verbal and written communication comfortable presenting to senior management, Proficient analytical, problem solving, decision-making skills, Able and willing to work extended hours and weekends as needed, Must have a valid driver’s license and be able to rent a car for service travel purposes., Must have good communications skills, both verbal and written., Must possess excellent interpersonal skills., Must be capable of working without supervision., Must be able to do heavy lifting (50 lbs or more), Must be willing to travel extensively., eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable)
What You'll Do.
Performs corrective and preventive maintenance on customer owned equipment within an assigned territory.
Responsible for the installation
unpacking and inspection of new products in an assigned area.
Performs administrative duties associated with the job including the timely completion and submission of expense reports
customer complaint reports and other reporting duties from time to time as assigned.
Responsible for troubleshooting
repairing and maintaining complex clinical systems.
Responsible for maintenance of assigned tools
calibration records and assigned technical spares.
Performs on-call standby duty and travel as required.
Will provide technical guidance and assistance to customers as required.
Performs final calibration
compliance testing and applications training as required for customer acceptance.
Will adhere to and ensure compliance with safety policies and good manufacturing practices.
How You'll Work.
Communication Scope
verbal and written communication comfortable presenting to senior management; good communications skills, both verbal and written.
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